Clinical Engagement Specialist

DocMatter is an ambitious, growth-stage company that is changing the face of collaboration for the medical community. We are fast becoming a household name among clinicians worldwide who consistently rely on the DocMatter platform to connect with their peers, learn from experts, gain insights, and stay up to date with the latest clinical data, best practices, and therapeutic innovations in medicine. Our goal is to bring our innovative platform to every clinician in the world, and we are hiring exceptional individuals who want to contribute to that mission. 

As a core member of our Clinical Engagement Team, you will be responsible for the tasks that sustain the health of our clinician networks and ensure alignment with our industry and society partners. 

Hear what our doctors are saying: Clinician Testimonial Video 

Key Responsibilities: 

Working closely with Sr Clinical Engagement Managers/Leads, you will: 

• Monitor daily discussions across assigned clinician networks to maintain high engagement, discussion quality, and clinical relevance 

• Lead phone calls and email exchanges with clinician thought leaders to facilitate their participation with white glove support 

• Cultivate KOL relationships to sustain recurring, high-quality participation in the platform 

• Collaborate with Customer Success on quarterly reporting for our industry and society customers 

• Turn discussion trends and data into clear, actionable insights for internal teams and industry partners 

• Identify KPI drift, risks, and bottlenecks early and implement corrective actions to protect community health 

Requirements:

• Bachelor’s degree required; life sciences or related STEM field preferred 

• 2+ years of healthcare-facing experience with direct clinician interaction 

• Proficiency with clinical and scientific content, with demonstrated ability to read and synthesize medical literature  

• Excellent written and verbal communication skills 

• Demonstrated empathy and sound judgment while navigating diverse perspectives, priorities, and time sensitivities 

• Mission-driven to reduce variability of care and improve patient outcomes 

Preferred Requirements:

• Background in medicine, clinical research, healthcare, or life sciences 

• Experience working with a medical device or pharmaceutical company 

• Strong ability to understand and guide multidisciplinary clinical discussions 

About You:

You are committed to improving patient outcomes by enabling real-time, expert collaboration in medicine. You are naturally curious, lead with empathy, have a strong orientation to detail, and can pivot seamlessly between the strategic and tactical. You are a self-starter who functions with a high level of autonomy and pride in your work, but you enjoy the comaraderie of a team environment. You demonstrate resilience and flexibility and are willing to roll up your sleeves to get results. You work best in an environment that operates with the spirit of a start-up, with the stability of a solid product, business model, and delighted customers. 

DocMatter provides a peer-to-peer collaboration platform that facilitates knowledge transfer across a global network of highly engaged healthcare professionals to drive life-changing patient outcomes. We are well on our way, but new hires are early enough that you will still be able to play a pivotal role in advancing our mission.  

Our employees are passionate about elevating the practice of medicine, and our leadership team has a breadth of experience across industry, software, and research. Come join some of the smartest minds tackling one of the great opportunities to advance the global medical field!  

Benefits 

• Series A equity 

• Medical, dental, vision, and life insurance 

• 401(k) retirement plan 

• PTO and company holidays 

• Fitness stipend