Online Cruise Travel Specialist
Job Title:
Online Cruise Travel Specialist
Location:
Remote
Company:
Destination Knot
About Us:
Destination Knot is a customer-focused travel agency specializing in cruises, group travel, and custom vacation experiences. We pride ourselves on delivering personalized service, expert recommendations, and smooth planning from inquiry to departure.
Job Overview:
We are looking for a knowledgeable and detail-oriented Online Cruise Travel Specialist to assist clients in planning and booking cruise vacations. This role is ideal for someone who has a passion for travel, excellent communication skills, and a strong understanding of the cruise industry. You will help clients choose cruise lines, itineraries, cabins, and onboard packages that align with their travel goals.
Key Responsibilities:
Consult with clients to determine their cruise preferences, travel dates, and budget
Research and recommend cruise lines, destinations, ships, and cabin categories
Handle the full booking process, including reservations, upgrades, and special requests
Manage changes, cancellations, and post-booking support professionally
Communicate cruise policies, documentation requirements, and payment deadlines
Stay informed on cruise line offerings, destination updates, and seasonal promotions
Maintain accurate client records and booking documentation
Requirements:
Experience in travel planning, customer service, or hospitality (cruise-specific experience is a plus)
Strong verbal and written communication skills
Basic computer skills and ability to navigate online booking platforms
High attention to detail and organizational ability
Comfortable working independently in a remote environment
Professional, client-focused approach
Must be 18 years of age or older
Reliable internet connection and personal computer
Benefits:
Flexible remote work schedule
Access to travel perks and exclusive cruise discounts
Opportunity to work with a supportive and experienced team
Professional development and exposure to leading cruise brands
Client-focused role with a rewarding impact on memorable travel experiences
How to Apply:
Submit your application through the link provided
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