DevOps Analyst I

DataLab USA™ is an analytics and technology driven database marketing consultancy. We combine sophisticated technology, cutting edge analytics and an intrinsic understanding of marketing to build large-scale addressable marketing programs for Fortune 500 companies. Our clients operate in multiple verticals: Financial Services, Insurance, Telcom, and Travel & Leisure.

We have placed in the INC 5000 list of fastest growing private companies for six times in the last ten years. At its heart, DataLab USA™ has the entrepreneurial spirit of a start-up. We judge ourselves on our ability to innovate, drive efficiency and deliver excellence for our clients.

**No sponsorship available for this position**

**Candidate must be local to Germantown, MD**

We are seeking a DevOps Analyst to join our infrastructure and operations team. This role focuses on managing Linux and Windows environments, supporting CI/CD pipelines, automating tasks with Python, and deploying infrastructure on AWS using Terraform. The ideal candidate will have hands-on experience in DevOps practices, with the ability to follow established standards while contributing improvements. This is a great opportunity for someone who wants to expand their technical skills, collaborate across teams, and grow within a supportive environment.

• Manage and support Linux and Windows production environments
• Deploy and maintain AWS services (EC2, S3, IAM, VPC, etc.)
• Support with AWS solutions tailored to business needs
• Assist implementing cloud security best practices (IAM policies, least privilege, network isolation, encryption, etc.)
• Implementation and continuous improvement of CI/CD pipelines with GitHub Actions (workflows that integrate with APIs)
• Write and support Python scripts for automation, monitoring, and workflows
• Assist in improving deployment processes, release management, and environment consistency
• Contribute to GitHub workflow practices (branching, PRs, version control)
• Implement cloud security and compliance best practices across environments
• Ensure secure handling of API keys, tokens, and secrets in compliance with company standards
• Support developers in troubleshooting API connectivity and authentication issues
• Monitor infrastructure and application health, alerting, and logging using modern tools (e.g., CloudWatch, etc).
• Configure alerting, dashboards, and log collection for proactive system reliability
• Participate in incident investigations, root cause analysis, and postmortem
• Work with development and security teams to embed best practices and collaborate on deployments
• Help develop Junior DevOps Analysts, helping raise team capabilities
• Document processes, runbooks, and configurations for team knowledge sharing

• 1-3 years of experience in DevOps, Cloud Operations, or Systems Administration
• Bachelor's degree in Computer Science or IT with minor in Cyber Security
• Experience managing Linux and Windows server environments
• Hands-on experience with AWS services and architecture
• Familiarity with Python scripting for automation and operational tasks
• Working knowledge of Terraform and infrastructure as code principles (modules, state management, version control)
• Experience with CI/CD tools (e.g., GitHub Actions, Jenkins, GitLab CI).
• Knowledge of cloud security frameworks and compliance standards
• Familiarity with monitoring and logging tools
• Excellent problem-solving and communication skills

• AWS Certified Solutions Architect – Associate (or equivalent certification)
• Familiarity with other cloud platforms (Azure, GCP)
• Exposure to containerization (Docker, Kubernetes)
• Familiarity with Snowflake
• Experience with monitoring and logging stacks
• Basic knowledge of networking architecture and secure communication practices

We are proud to offer a comprehensive benefits package designed to support the well-being and financial security of our employees. Our benefits include:

Health, Dental, and Vision Plans: Comprehensive coverage to meet your healthcare needs.

Employee Assistance Program (EAP): Resources and support for personal and professional challenges.

401(k) Retirement Savings Plan: Includes option for Traditional IRA or Roth IRA to help you plan for your future.

Paid Time Off: Enjoy paid vacation and sick leave to maintain work-life balance.

Company Holidays: Nine paid company holidays throughout the year.

DataLab USA™ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

All offers of employment are contingent on passing a background check and drug test.

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