Staff Risk Specialist

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview

We are looking for an analytical and creative Senior Risk Specialist to join the Security Risk Management team. You will serve as a member of the GRC team supporting our security, privacy, and artificial intelligence risk management program. You will be a part of the team responsible for defining, quantifying, managing, and communicating risks, and using outcomes to inform business decisions. You will serve as a subject matter expert in managing risks, making it useful and applicable to technical and business teams.  You can work independently and should be able to multitask and manage competing priorities in a fast-paced environment yet remain flexible.  You have excellent interpersonal skills, work well with others, and can quickly learn about our business. 

What You Will Do

• Apply Korean and International Information Security, Privacy, and Artificial Intelligence laws, regulation and policies to managing risks 

• Implement and mature a risk management lifecycle that is customized for Coupang’s dynamic culture 

• Engage with all levels of the organization to drive risks through the risk management lifecycle 

• Manage cybersecurity maturity assessments and drive maturity targets to completion  

• Utilize industry risk frameworks and ensure risk management program has ongoing feedback loop built in for continuous improvement 

• Define and implement the consistent evolution of risk quantification methodology 

• Perform risk assessments, report results, and track mitigation 

• Operate risk management tool, dashboards, and reporting 

• Effectively communicate with relevant departments on topics related to information security, privacy, artificial intelligence and regulatory requirements   

• Support GRC activities as needed

Basic Qualifications

• Bachelor’s Degree is required. 

• At least 8 ~ 10 years of information security experience 

• Understand Korean and International Information Security, Privacy, and AI laws and regulations 

• High level of experience and understanding of risk management methods, standards, processes and models 

• Understand and experience with risk frameworks such as NIST CSF/RMF, NIST AI, ISO 31000, Google SAIF, etc.  

• Technically high-level experience and understanding of IT infrastructure, services, and cloud service 

• Experience with GRC tools, ticketing systems like JIRA, collaboration tools like SharePoint and Confluence 

• Expertise in all phases of the risk management lifecycle and execution of these phases 

• Strong and effective communication skills 

Preferred Qualifications

• Experience in information protection and personal information protection management system and certifications like ISMS-P, ISO27000 series, PCI-DSS, etc.  

• C-suite and Board of Directors reporting experience 

• Experience with basic compliance matters such as the Personal Information Protection Act, the Network Act, and the Electronic Financial Transaction Act,  

• Security certification holders (CISA, CRISC, CISSP, ISO27001, ISMS, etc.) 

• Experience in AI risk management and/or third-party risk management 

• AWS security experience 

• Verbal and written communication skills in Korean and/or English 

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $138,000/year in our lowest geographic market to $297,000/year in our highest geographic market. Pay is based on several factors, including market location, and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance     

• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)    

• Long-term/Short-term Disability    

• Employee Assistance Program (EAP) program    

• 401K Plan with Company Match    

• 18-21 days of the Paid Time Off (PTO) a year based on the tenure    

• 12 Paid Holidays    

• XX weeks of Paid Parental leave    

• Pre-tax commuter benefits    

• MTV - [Free] Electric Car Charging Station     

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation offered to the hired applicant in addition to their established  salary range or wage scale.

Recruitment Process and Others

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at [email protected].   

Requisition Job ID: R0059531