Builder Integration Manager

Description

Company Overview

ARCXIS, headquartered in Houston, Texas, is the leading provider of inspection, design, engineering, energy efficiency, and quality assurance services for the U.S. residential construction industry. With a nationwide presence, ARCXIS serves builders across the continental United States, delivering innovative solutions that enhance efficiency, performance, and compliance in new home construction.

Our national team brings together years of expertise, offering a comprehensive suite of services that support builders in constructing high-quality, high-performance, energy-efficient homes. Through cutting-edge technology, industry knowledge, and a commitment to excellence, ARCXIS continues to set the standard for residential construction services.

To learn more, visit www.arcxis.com

General Overview of Position:  

The Builder Integration Manager will manage and execute the handoff functions from Sales to Operations. This position will report directly to the Director of Operations Support and will interface with interdepartmental personnel to ensure new construction releases, changes in construction scope, and documents are properly set up and collected for operational field and administration teams.

Desired Competencies:

• Organization – Ability to multitask and organize data and documents for multiple regions.
• Communication - Excellent written and verbal skills with the ability to uphold great rapport with the team, executives, and clients. 
• Problem Solving – Ability to find solutions to difficult or complex issues. 
• Customer Service - Ability to respond quickly and courteously to clients’ and co-workers’ needs
• Time Management – Ability to manage and prioritize multiple projects and deadlines 

Essential Functions of the Job: Coordinate, analyze, prepare, and process new sales for operational functions, create policy and procedure documents.

Contract Assessments and Scope of Work Set-ups:

• The Builder Integration Manager shall review contracts and prepare projects for operational functions. 
• Track and QA new sales.
• Collect documents as related to the scope of work.
• Enter contract. information with the scope of work and pricing in operational software.
• Assess trends and discrepancies in the scope of work.
• Manage vendor packets alongside Sales
• COIs, W9, SOW, etc.

· Tracking and Reporting: 

• Builder Integration Manager shall track projects with notifications to departments 
• Report new projects and changes to existing projects.
• Track project progress. (Revenue Realization?)
• QA and report project completions. 

Supervisor Communication and Reports: Data collaboration alongside the Sales Department

• KPIs and Metrics (data collaboration alongside the Sales Department)
• Total new projects
• Total completed projects
• Total contract holds
• Total projects delivered without a contract 
• Total unit counts
• Regional Pricing 
• Services Sold
• Interdepartmental and client escalations

· Other duties as assigned:

• Implement and document new processes related to new tools, changes in program requirements, or scope of work

Reports to: Director of Operations Support 

Requirements

Education, Experience, and Desired Qualifications: 

• 5-10 years of management experience
• Proficient in data analysis and reporting
• Proficient in multitasking in data entry, document collection, tracking, and reporting
• Familiarity with contract management
• Proficient in learning and utilizing new software and web portals
• Strong and effective communicator, both verbally and written, someone who can interface cooperatively with various departments of the company, as well as clients and consultant teams 
• Experience with training, hiring, coaching, and team management
• Ability to utilize independent judgment & make sound decisions 
• General construction knowledge a plus

Work Environment- This position operates out of our East Region office in Cumming, GA. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

 Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands to type. The employee is regularly required to sit.

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m. (8-5) Occasional evening and weekend work may be required as job duties demand. 

Travel: Travel is not expected for this position

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance