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Customer Solutions Engineer - job 1 of 7

Cloudflare is a global internet infrastructure and security company focused on improving performance, reliability, and security for internet properties of all sizes. We are seeking an experienced Customer Solutions Architect to serve as the senior technical advisor for strategic, technically complex customers—working onsite with customers, designing architectures, solving advanced issues, and contributing thought leadership across the industry.

Skills

  • Deep understanding of networking protocols and web infrastructure (DNS, TCP/IP, HTTP)
  • Strong cybersecurity and web application protection knowledge (WAF, DDoS mitigation)
  • Experience with cloud infrastructure and performance optimization
  • Proven consultative, customer-facing and presentation skills
  • Ability to author technical content and present at industry events
  • Hands-on troubleshooting and architecture design experience
  • Prior experience with Cloudflare or similar web infrastructure/security platforms

Responsibilities

  • Act as the trusted senior technical advisor for strategic enterprise customers and onsite placements
  • Lead architecture discussions, solution design sessions, and technical reviews to optimize Cloudflare implementations
  • Diagnose and resolve complex technical issues in partnership with Support, Product, and Engineering teams
  • Represent Cloudflare at conferences, webinars, and customer events and produce thought leadership content
  • Author in-depth knowledge articles, white papers, and best-practice guides
  • Collaborate cross-functionally with Sales, Customer Success, Support, Product, Partners, and Engineering to influence the product roadmap
  • Mentor and upskill internal teams and junior technical resources
  • Advise customers on industry best practices for security, network optimization, scalability and performance

Education

  • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience
  • Advanced degree (MS) or related certifications are a plus

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending and commuter accounts
  • Fertility and family-forming benefits
  • On-demand mental health support and Employee Assistance Program
  • Short and long-term disability, life and accident insurance
  • 401(k) retirement plan and employee stock participation/equity
  • Flexible paid time off and comprehensive leave programs (parental, medical, bereavement)
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$210000 / YEARLY (est.)
min
max
$160000K
$260000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Cloudflare is on a mission to help build a better Internet. Today the company runs one of the world’s largest networks, with nearly 10 percent of the Fortune 1,000 as paying customers and approximately 19 percent of the top 10,000 websites using a...

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$160,000/yr - $260,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
September 5, 2025
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