Fast Facts

City Year is seeking a Director of Impact to lead programmatic operations and foster strong school partnerships while developing corps members in Little Rock, AR. This on-site role emphasizes the implementation of the Whole School Whole Child service model to achieve service excellence.

Responsibilities: Oversee management of day-to-day operations, develop Impact Managers, ensure service impact, and coach corps members in their development.

Skills: Experience in program management, coaching, and data analytics are essential for this position.

Qualifications: Preferred candidates should demonstrate expertise in educational program development and a strong commitment to community service.

Location: This position is based in Little Rock, AR with no travel required.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $85,000 - $120,000.

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1Work Location: 100% On-Site

Position Overview

The Director of Impact (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model by managing and developing Impact Managers and corps members to build and cultivate strong school partnerships and developing a group of committed, idealistic leaders and school practitioners; the successful completion of transformational physical service days and volunteer engagement; and ensuring an impactful and inspirational corps experience as well as corps member development. Impact Directors supervise Impact Managers, oversee the members in their program, ensure a strong service impact, create opportunities for engaging outside volunteers/visitors, foster opportunities for member development and support the overall efforts of City Year’s mission statement.

Job Description

WSWC Implementation

Implement a multi-year WSWC support plan that is aligned with site goals and individual school improvement plans:

· Support Impact Manager in creation of AmeriCorps member deployment plans

· Coach impact team on how to use lead measures to monitor school progress and support school efforts

· Support teams in achieving lead measures on enrollment and dosage

· Work with regional impact support team to customize WSWC to best meet individual school’s needs and maximize impact

· Coach Impact Managers in conducting productive observation and coaching of AmeriCorps member service

· Coach Impact Managers on service delivery based on interactions with school administration, teachers, AmeriCorps members

· Support Impact Manager in developing and implementing hours plans and performance improvement plans for those AmeriCorps

Members who need more support to complete graduation requirements

· Analyze data to inform strategy, coaching and service model

School and District Partnerships

Oversee the implementation of school engagement strategy:

· Coach and support Impact Managers on strategies to build school relationships based on teacher and school needs

· Support Impact Managers in adapting the model where necessary to meet changing conditions and needs

· Partner with Impact Managers to ensure agreements are signed

Corps and Staff Development

Use performance management process to coach team members to meet individual development and performance goals; support Impact

Managers in developing and coaching corps:

· Coach Impact Managers on foundational competencies and strategies for success

· Support and advocate for professional development of direct reports

· Support Impact Managers in competency coaching of AmeriCorps Members

· Support Learning and Development calendar of corps, including strategy, analysis, and implementation

· Advocate for and invest in own professional development

o In collaboration with Devo and ED, ensure engagement of F1RST Scholars Sponsor

Compliance with Government and Grant Obligations

Lead Impact Team in achieving compliance goals

· Complete timecard audits

· Ensure accountability regarding AmeriCorps member guidelines

· Support Impact Managers in ensuring completion of AmeriCorps member surveys

· Ensure completion of data and highlight asks in timely manner

· Process all AmeriCorps member job changes (I.e., CPC, termination) in a timely and thorough manner

· Maintain accurate AmeriCorps member files and records

Site Impact Analytics

Lead and implement site-based Impact Analytics to align with organization’s overall data strategy

· Manage data collection process in partnership with district-based data points

· Manage cyschoolhouse submissions and use

· Analyze data for both quality assurance and program evaluation

· Lead Data Fluency Trainings and Reviews with staff and corps

· Conduct data reviews with staff and stakeholders as needed

Additional Individual Roles:

Co-Lead Site-Based Service Projects

· Solicit project needs from School and Community Partners

· Create plan for and oversee implementation of Service Projects (at minimum Red Jacket Weekend and MLK Day)

· Collaborate with ED and Devo Team to invite externals as permissible

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.