Promotive Only - Health Worker 3 (2587), Citywide (157754)

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY.

This is a Promotional Only recruitment in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current permanent civil service employees of the City and County of San Francisco working within the immediate lower-level classification, 2586 Health Worker 2.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

• Application Opening : October 17, 2025 

• Application Deadline : Application filing will close on or after October 30, 2025.

• Salary: Annually, $80,340 - $97,578

• Appointment Type: Permanent Civil Service

• Recruitment ID: CBT-2587-157754

To apply please complete these two steps, 

1. Complete the required Training and Experience Assessment at the time of application: forms.gle/GxyR57672crsUfzt6
2. Submit an online application by clicking the “Apply Now” button and filling one out 

Under general supervision, the 2587 Health Worker 3 performs a wide variety of the more difficult paraprofessional duties in a service program of the Department of Public Health; works with professional staff in extending effective services to clients of the program served; plans, develops, and follows through on all contacts and cases; and may supervise a small staff of workers, primarily Health Worker I and II. The essential duties include, but are not limited to the following: 

• In therapeutic rehabilitation programs, assists in the planning of recreational, educational, and work therapy activities;
• Interviews and screens patients, identifies patient's general condition and assists in assessing specific patient conditions and in treatment planning in con-junction with professional staff; may perform crisis intervention activities;
• Represents program staff in meetings with local community groups and govern-mental and social agencies to provide information on the activities and goals of the assigned program;
• As a part of a therapeutic program, may conduct craft, recreation, and other activity groups; as directed, may assist in conducting therapy sessions with professional supervision;
•  Maintains records incidental -to other assigned duties, including patient's charts; may conduct surveys and operates technical equipment;
• Supervises others, primarily in the lower Health Worker classifications; and
• When assigned to a specialized activities program, plans, implements, supervises, coordinates, publicizes, evaluates and documents the activities for patients, including social, creative, educational, physical and religious programs

The 2587 Health Worker 3 may perform other duties as assigned/required

1. Current Permanent Civil Service City Employee in class 2586 Health Worker 2, who passed probation;* AND

2. Experience: Two (2) years of verifiable experience within the last five (5) years, working with a culturally diverse population performing a combination of at least two (2) of the following duties:

• Serving as a liaison between targeted communities and healthcare agencies;
• providing culturally appropriate health education/information and outreach to targeted populations;
• providing referral and follow up services or otherwise coordinating care;
• providing informal counseling, social support and advocacy to targeted populations;
• escorting and transporting clients;
• providing courier /dispatcher functions;
• performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure.

Substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience for the required experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. 

One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Special Requirements:
Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.

*Prior to appointment, permanent civil service employees must have passed probation in class 2586 Health Worker 2. 

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to a lower score.

SELECTION PROCEDURES:

1. Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire.
    
2. Training and Experience Assessment (100% Weight) - All candidates must complete the Training and Experience Assessment as part of the employment application. See this link to submit the Training and Experience Assessment: forms.gle/GxyR57672crsUfzt6
   
   Please answer the assessment carefully and thoroughly. It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the amount of training/education and experience above the minimum qualifications for the 2587 Health Worker III, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records, which will serve as the final authority in determining qualifying service.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. 

Certification
The certification rule for the eligible list resulting from this examination will be the Rule of List Scores.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

How to apply:

Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov.

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.

Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.] The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 

• Conviction History 

• Employee Benefits Overview 

• Equal Employment Opportunity 

• Disaster Service Workers

• Reasonable Accommodation

• Right to Work

• Copies of Application Documents

• Diversity Statement

• Veterans Preference

If you have any questions regarding this recruitment or application process, please contact the analyst, Juliette Soto at [email protected] or (628) 271-6709. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.