Frontend Engineer, Senior

Do you love building new products while leveraging engineering best practices? Does the thought of creating client-focused, small-business-oriented products inspire you to craft high-quality, well-tested, and resilient code? Is React your preferred environment to build complex and interactive User Interfaces? If so, keep reading; this might be the product development environment for you.

About Us:

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. 

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position:

ChowNow’s Engineering Team has built a modern platform to enable restaurants to streamline their online ordering processes and create a strong digital brand. Our “quality product first” approach to engineering contributes to our success and brand recognition. We’ve reached the time when we need to grow and scale our engineering team to meet the demand of the many exciting new products and features on our roadmap.

As a Senior Frontend Engineer, you will help build, deploy and monitor ChowNow’s FE applications. You will be involved from design to delivery of new features and measuring the success of the product. You will have a deep impact on our platform, influencing technology choices, supporting leadership in decision making, and enabling growth of your colleagues. you will contribute to our code base and review the code of other contributors, measure, report, and respond to product and technology-related metrics supporting business growth, and act as the owner of individual pieces of our web applications.

Reports to a Senior Engineering Manager; No Direct Reports 

This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

What We Love About You:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.  You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

What Success Looks Like:

• Learn our business model and how it translates to frontend architecture, user experience, and product features. We work closely with product and design, and it influences how we think about the code.
• Master our frontend development patterns, component architecture, and collaborative processes. We work together to make work efficient.
• Read internal documentation, participate in code reviews, and test your features. We take responsibility for communication, quality, and user experience.
• Understand the basics of our frontend architecture, state management patterns, and how our applications interact with backend services.
• Squash a bug or two from your squad's backlog or ship a small feature to production.

• Have become an expert on your squad's area of the frontend and made an impact on it. We celebrate our success by measuring our impact, internally and externally.
• Build, launch, and support your first significant feature or component on our platform. We ship with iterative agility.
• Understand how our frontend systems integrate with backend services.
• Contribute to technical decisions and architectural discussions for new features or optimizations in your squad's domain.
• Mentor other engineers through code reviews and pair programming, helping the team adopt better practices.
• Look for opportunities to help your squad ship faster and improve code quality.

• Build within reliable estimates and communicate technical tradeoffs effectively. We know this takes time, and we strive to be accurate with each other.
• Feel comfortable as a technical expert on your team, teaching others and continuing to learn. We want to learn as much as we teach.
• Participate actively in the hiring interview process to help grow our team. We share the responsibility to grow our team.
• Have identified and driven at least one improvement to frontend practices, tooling, or processes that increases your squad's productivity or code quality.
• Take end-to-end ownership of a feature or component, from implementation through monitoring and iteration, and look for ways to improve and extend it.
• Propose technical solutions and implementation approaches for new features in collaboration with your squad.

• You have at least 4+ years hands-on experience building responsive web applications using modern component frameworks like React

• You like working with Backend teams to create well-documented, ergonomic APIs for web and mobile applications to consume
• You have developed, launched and supported large scale B2B and B2C SaaS products.
• You know how to partner with Product, Design, QA and other Engineering Leaders to build compelling products in an Agile environment.
• You are a fan of rapid iteration and experimentation. You think about failures as a learning opportunity. 
• You know how to capitalize on the diverse strengths of the people around you.

• You have a point of view but encourage and welcome critiques.
• You thrive in environments supporting your growth, and where you can support others.
• You are passionate with a contagious energy, encouraging those around you to pursue their goals

• Expected Base Salary Range: $169,687 - $220,100 depending on candidate location
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program

• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.  We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.

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