Lead IT & Systems Engineer

About Charm

Our mission is to return the atmosphere to 280 ppm CO₂. We convert excess inedible biomass into carbon-rich bio-oil and inject it into underground storage for permanent carbon removal. At scale, we can use bio-oil to make fossil-free iron.

Our carbon removal efforts began in 2020 with initial purchases from customers like Stripe, Shopify, and Microsoft. Since then, we’ve scaled to thousands of tons of carbon removal, grown to over a hundred employees, and established three locations in San Francisco, Colorado, and Kansas. Join us in 2025 as we work toward putting 10,000 tons of carbon back underground!

We're expanding our team of ambitious, creative, and hands-on problem solvers. We value psychological safety, collaboration, and continuous learning. We take calculated risks and treat mistakes as opportunities to improve. If you're excited about tackling big challenges, we encourage you to explore our company values.

Come help us reverse climate change. Gigatons or bust!

About the Role

As Charm continues to scale our production, operations, and data infrastructure, we need a Lead IT & Systems Engineer to architect and deploy a unified IT + Software Systems organization. This role will bridge traditional IT functions with modern systems engineering — ensuring seamless integration of hardware, software, and data systems across new and existing sites. You’ll report to the CFO, overseeing the integration of internal systems, networks, and tools. The Colorado IT team will remain as a resource managing external IT, while you focus on scaling Charm’s core internal systems for operational excellence and data-driven growth. Your focus will include system deployment at new sites, harmonious integration of scaled systems, and data warehousing strategy — ensuring reliability, security, and hands-on availability for quick fixes.

• Lead integration of IT and software systems into a unified infrastructure and software procurement strategy.
• Oversee deployment and setup of systems at new Charm sites (hardware, networking, systems).
• Manage Charm’s internal IT and systems roadmap, coordinating with external IT in Colorado.
• Pair with business leaders to inform and execute company AI strategy.
• Design and implement data warehouse/data lake strategy and develop ETL and data analytics systems to increase access to internal, external consumers and AI systems.
• Partner with software vendors and operations teams to ensure data systems support scaling and automation.
• Maintain and optimize Charm’s internal access, security, and system health monitoring.
• Support production site teams through onsite presence and responsive technical troubleshooting.
• Develop and maintain IT policies, documentation, and disaster recovery procedures.

• 7+ years of experience in IT systems engineering, system deployment, or infrastructure operations.
• Strong understanding of network administration, cloud infrastructure, and endpoint management.
• Experience with Netsuite (ERP), Manufacturing Execution Systems (MES), and other operational software systems integration.
• Ability to partner across technical and operational teams to deliver scalable solutions.
• Analytical and critical thinking skills with strong communication abilities.
• Comfort operating in fast-paced, evolving environments with ambiguity and growth.
• Willingness to be onsite in Colorado regularly for hands-on system access and quick issue resolution.

• Experience integrating IT systems in manufacturing or industrial settings.
• Familiarity with data pipelines, warehousing, and analytics tooling.
• Prior experience scaling IT in startup or multi-site environments.

What We Offer

· Stock options

· Health benefits (medical, dental, vision)

· Traditional and Roth 401(k) with a 50% match on contributions up to 6%

· Paid time off, including parental leave

· A yearly professional development stipend

· Healthy snacks and subsidized lunches for onsite employees

· A chance to pivot into a role in climate!

Visa Sponsorship Policy

Since we are a small startup, certain accommodations for visa sponsorship may not be within our capability. At this time, Charm Industrial is only sponsoring E3 and TN visas.

Our Commitment

Charm Industrial is an equal opportunity employer. We hire based on skills, experience, and passion for our mission. Climate challenges require a wide range of perspectives and expertise, and we welcome applicants from all backgrounds. We’re excited to grow our team with people who bring unique strengths and help us improve as a company.