Cyber Security Analyst

Date Opened: Tuesday, September 09, 2025 12:00 AM

Close Date: Tuesday, September 23, 2025 12:00 AM

Department: Innovation and Technology Department

Salary: $91,736.00 - $114,670.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Designs and develops new systems, applications, and solutions for enterprise-wide cyber systems and networks.

Ensures system security needs are established and maintained for operations development, security requirements definition, security risk assessment, systems analysis, systems design, security test and evaluation, certification and accreditation, systems hardening, vulnerability testing and scanning, incident response, disaster recovery, and business continuity planning and provides analytical support for security policy development and analysis. Integrates new architectural features into existing infrastructures, designs cyber security architectural artifacts, provides architectural analysis of cyber security features and relates existing system to future needs and trends, embeds advanced forensic tools and techniques for attack reconstruction, provides engineering recommendations, and resolves integration and testing issues. May interface with external entities including law enforcement, intelligence and other government organizations and agencies.

MAJOR DUTIES AND RESPONSIBILITIES:

• Respond to system and threat alerts and take necessary remediation actions.
• Execute incident response activities including, identification, containment, and eradication.
• Respond to phishing emails and take appropriate response actions.
• Perform threat hunting functions based on industry IOCs
• Develop scripts and software to automate cyber security processes.
• Develop and implement mitigation strategies to prevent future incidents.
• Complete eDiscovery searches and provide relevant records to requesting departments.
• Contribute to the ongoing security awareness program.
• Perform audits and assessments of processes.
• Perform other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Strong communication skills and the ability to work well in dynamic, cross-functional team environment.
• Basic knowledge of investigation, correlation, and response to alerts in a SIEM system.
• Basic knowledge of computer forensic investigation techniques and processes.
• Basic knowledge of vulnerability management and remediation of discovered vulnerabilities, including vulnerability assessment and management of remediation plans for cyber security gaps.
• Basic knowledge of managing an organization’s compliance with standards and regulations such as PCI DSS, CJIS, or HIPAA.
• Basic knowledge of eDiscovery processes and procedures, including knowledge of search and data delivery methods.
• Basic knowledge of eDiscovery system management, including building, administering, operating, and tuning such systems.
• Basic knowledge of scripting languages such as PowerShell ,python, or bash.
• Basic knowledge of cyber security policy and process development, including the ability to clearly document policies and processes.
• Basic knowledge of project management concepts, including the ability to coordinate and execute IT security projects.
• Basic knowledge of Microsoft Active Directory and Windows operating systems.

PREFERRED QUALIFICATIONS:

Sec+. GSEC, or GCIH certifications or

2+ years incident response experience.

MINIMUM QUALIFICATIONS:

Baccalaureate or Associate’s degree in Computer Science, Information Security, or similar technology or 2+ years of experience in Information Technology or Cyber Security.

The equivalent combination of education and experience necessary to perform the essential job functions.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.