Assistant Bond Administrator - Land Development

Date Opened: Tuesday, August 19, 2025 12:00 AM

Close Date: Tuesday, September 02, 2025 12:00 AM

Department: Planning, Design & Development Department

Salary: $25.04 - $31.30 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Join the City of Charlotte's Department of Planning, Design and Development's Land Development division as an Assistant to the Bond Administrator. The City’s Land Development Bond Program facilitates real estate transactions in the absence of completed public improvements while ensuring adherence to City standards. The Assistant Bond Administrator’s primary responsibility will be to provide direct support to the Bond Administrator with carrying out a variety of critical tasks involved in managing and supporting the City's Subdivision Bond Program, currently overseeing over 800 sureties valued at more than $400 million.

Major Duties and Responsibilities:

• Responsible for providing guidance and Bond Estimate information to applicants to aid with their ability to successfully post required bonds for plat approval.

• Assists with the review, acceptance and processing of all new sureties, reductions of current sureties, and replacement of sureties posted with the City of Charlotte.

• Monitor Letter of Credit renewals, ensuring timely receipt before expiration.

• Support the surety release process, including coordinating final inspections, handling Accela database close-out, preparing release letters, and file management.

• Assist in processing Notices of Default for Surety Bonds and Sight Drafts for Letters of Credit, including monitoring deposits and expenditures for default sureties.

• Assist with the administrative processes related to the City's Street Acceptance, from surety release to City acceptance.

• Collaborate with various City departments, including Transportation, Stormwater/Land Development, Planning, Finance, and City Attorney's office.

• Assist with scheduling both interdepartmental and developer meetings as needed, preparing agendas, summaries and/or follow up on assignments.

• Process invoices and payment of surety posting fees in the Accela database.

• Provide customer service support through phone, email, and in-person interactions regarding the Bond Administration Program.

Knowledge, Skills & Abilities:

• Excellent verbal and written communication skills

• Excellent organization and prioritization skills

• Strong problem-solving skills.  Ability to resolve issues while demonstrating good judgement

• Excellent customer service skills

• Attention to detail and accuracy

• Good IT skills with Microsoft Office

• Ability to work independently and self-motivated 

• Knowledge of business or public administration, financial reporting, and accounting procedures

• Ability to collect, complete, organize, analyze, and interpret bond records and reports as required for ongoing management needs

• Ability to establish effective working relationships with other employees & members of the public

• Valid driver’s license and ability to obtain a City driving permit

Preferred Qualifications:

• Experience in business administration functions

• Background related to working in a customer service environment within land development, engineering, planning, and/or architectural industries.

• Understanding of land development and/or construction terminology or processes

Minimum Qualifications:

Bachelor’s degree in business or public administration with one year of relevant work experience; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.