Insights Analyst

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:
Responsible for identifying, collecting, analyzing and translating data into actionable insights to drive customer and market understanding across the organization. These efforts supports customer acquisition and retention efforts, identify market opportunities, and measure improvements. Key responsibilities include designing and executing data collection strategies, analyzing both structured and unstructured data sources (including solicited and unsolicited feedback), and synthesizing findings into clear, impactful insights.

• Identify relevant data & insight sources and create analytic plans to address the business question Obtain data through creative and fundamentally strong quantitative data sets
• Thoroughly analyze data, using traditional or hybrid methods to identify insights and opportunities
• Conceive and create data visualizations that help stakeholders quickly and accurately understand potentially complex findings
• Design infographics, independently design dashboards to surface key findings, and motivate action on findings through presentations
• Build and deliver executive-style summary presentations and corresponding interactive dashboards
• Leverage advanced analytics techniques as necessary to address the business question
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience:
Bachelor's Degree in Market Research, Computer/Data Science, Statistics, CX/UX Research or equivalent experience required. 4+ years relevant professional experience in data analysis, market research, or customer insights required.

Intermediate-level proficiency in one or more analytical tools and platforms, including Excel, SPSS, SQL, R, and data visualization tools such as Tableau and/or Power BI required.

Experience with government sponsored and insurance data sets preferred.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act