Systems Analyst II

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.    

Everyone at Cleveland Clinic is a caregiver. As part of our IT and cybersecurity team, you will do more than advance your own skills—you will directly impact patients by supporting the tools that enable world-class care. In this role, you will support Oracle systems for grants and capital projects, including fixed assets, ensuring that the systems function efficiently and effectively for end users across the enterprise. This position is critical to ongoing business operations, helping teams stay connected, up to date, and equipped with the innovative technologies that are transforming patient care.

A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. with monthly onsite team meetings.

This position requires occasional off-hours and weekend support, which can be exchanged for flexible time during the week. If calendars are up to date, work may start anytime between 7:00 a.m. and 9:00 a.m., with the corresponding end time in the evening.

A caregiver who excels in this role will:  

• Complete routine support and designated project assignments.  

• Provide input to develop solutions.  

• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications. 

• Develop process flow charts and report on project status.  

• Support the development of information system requirements.  

Minimum qualifications for the ideal future caregiver include:

• Associate’s degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position

• OR a High School Diploma/GED and five years of experience.  

• OR a Bachelor’s degree and one year of experience.  

• Completion of ITIL Foundations certification within 6 months of start date

Preferred qualifications for the ideal future caregiver include:

• Microsoft, CompTIA or equivalent certification

• Experience supporting enterprise reporting and analytics, including dashboards, operational reports, and ad hoc analysis

• Hands-on experience with Power BI, including report development, dataset refreshes, and basic data modeling

• Familiarity with Oracle ERP Cloud reporting tools (e.g., OTBI, BI Publisher)

• Understanding how Oracle data supports downstream reporting

• Experience working with financial, grants, capital, or fixed asset data, including reconciliation and validation for reporting purposes

• Ability to analyze business processes and identify opportunities for reporting standardization and automation

• Exposure to SQL or similar query tools for data analysis, validation, and troubleshooting

• Understanding of data integration and automation concepts, including scheduled extracts, interfaces and workflow-driven reporting

• Experience documenting reporting requirements, data definitions and process flows

• Ability to partner with business stakeholders to translate reporting and automation needs into system requirements

• Experience working in a regulated or compliance-driven environment (healthcare, research, finance, or similar)