Catchafire brings together government, philanthropy, business, and volunteers with the goal of bridging paths to stronger communities. We have been shifting skills and resources to communities across the country for over a decade. Every day, we help communities grow stronger by listening to what they need and making sure they get those resources. We are the leading online platform for nonprofits to connect with everyday professionals -our team has helped nonprofits create over 200 million dollars in value, with over 1 million volunteer hours donated.

Our purpose is simple: Bridging paths to stronger communities. Learn more at catchafire.org

Unfortunately, we are unable to provide sponsorship for employment at this time.

About the Role and the Department

We are seeking a Marketing Manager, Volunteer Community to join Catchafire’s Marketing team. This role sits at the intersection of Marketing, Impact, and Product, with a key responsibility to engage, connect and grow our volunteer base in ways that inspire people to give their time and skills to causes they care about.

As a Marketing Manager, Volunteer Community you’ll drive strategy and execute digital marketing strategies to grow engagement and reach Catchafire’s volunteer community, ensuring their experience is rewarding, motivating, and our product expands to meet their needs. You’ll translate volunteer insights into action, collaborating with Marketing, Product, and Program Success to evolve engagement strategies and strengthen the bonds that drive successful outcomes.

In short, our volunteers go the extra mile for nonprofits, and this role ensures we go the extra mile for them in return.

The person in this role will report to our VP of Marketing and Communications.

What you’ll accomplish:

Activation Marketing:

• Define what makes Catchafire’s volunteer community unique and valuable, mapping out tactics and making things happen.

• Execute campaigns and targeted outreach to engage new and existing volunteers, focusing on improving match rates and reducing the time it takes for nonprofits to “match” with a skills-based volunteer.

• Help to manage the overall content calendar and develop volunteer stories via blogs and sales enablement.

• Execute seasonal and program-specific activation campaigns to drive enrollment during key periods.

Volunteer Network Management:

• Work with Product leads to balance the supply of available volunteers to meet the demand from nonprofits.

• Lead day to day management of our volunteer community across social media, email, and product to strengthen connections and retention

• Create recognition and milestone initiatives to celebrate and retain highly committed volunteers.

Insights & Optimization

• Analyze trends in volunteer applications to identify and address areas of low volunteer engagement.

• Track and report volunteer engagement metrics, using insights to optimize programs for growth and scale.

• Present key volunteer engagement metrics and program outcomes to executive leadership.

Qualifications

Must Have:

• 5–7+ years of experience in lifecycle marketing, product marketing, community engagement, or related work.

• Strong project management skills with ability to manage multiple initiatives simultaneously

• Technical understanding of email provider systems such as Active Campaign or Hubspot.

• Proven ability to design and scale community programs (ambassador groups, circles of practice, incentive/recognition programs).

• Experience using community as a growth lever; driving activation, retention, and advocacy.

• Ability to analyze data and translate insights into campaigns or strategies.

• Strong cross-functional collaborator; able to partner effectively with product, marketing, and program success to drive outcomes.

Nice to Have:

• Creative and trend-savvy marketer, who thrives on bringing ideas to life and making things happen!

• Prior experience designing corporate or employee volunteer engagement programs.

Compensation & Benefits

Salary Range: $90,000 - $100,000. The final offer will be competitive and commensurate with experience, taking into account geographic location.

Benefits:

Fully remote work environment

Unlimited PTO + 50 hours of paid volunteer time

Medical, dental, vision, and 401(k)

Catchafire is a remote-first workplace. All roles are remote full-time (unless stated in the job description), with the expectation that the employee is willing and able to travel periodically as deemed necessary and beneficial.

Catchafire is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also welcoming to any reasonable accommodations that can be made for candidates in our hiring process.