Senior Asset Resolution Specialist

Join a fast-growing startup changing the real estate investing industry!

Backflip is a venture-backed FinTech company that empowers anyone to improve their life and their neighborhood through real estate investing. To do that, we need people who are inspired to reimagine and rebuild an outdated and unbalanced system; to support and celebrate America’s local entrepreneurs.

The Senior Asset Resolution Specialist will monitor non-performing loan portfolios, address delinquencies, and support borrower relationships to ensure successful outcomes. This individual will work in close collaboration with the Head of Member Solutions & Asset Management, internal and external stakeholders, and Backflip’s borrowers. The role requires strong financial acumen, clear communication, and the ability to thrive in a fast-paced environment.

This position is remote (U.S.) and a rare opportunity to get in on the ground floor (~50 person team) working directly with senior leaders in a well-capitalized, Series A startup with a great culture.

What You’ll Do:

• Monitor and manage a portfolio of non-performing loans, including servicing, default workout solutions, and loan liquidations

• Serve as a point of contact for loans in foreclosure, probate, or bankruptcy.

• Assist in collection activities and proactively manage delinquencies through borrower engagement

• Review borrower financial and cash flow statements; assist in developing action plans to remedy delinquencies

• Support the negotiation and implementation of loan restructuring activities

• Interpret and analyze financial statements to assess repayment ability of borrowers

• Assist in identifying trends and key risk factors impacting portfolio performance

• Collaborate with credit and lending teams to develop exit strategies for watchlist loans

• Support preparation of watchlist reports and portfolio reviews for senior leadership

• Work collaboratively with attorneys, REO service providers, and other third parties to support recovery efforts

• Leverage technology to automate tasks and borrower outreach

• Communicate learnings to internal and external stakeholders

Qualifications:

• 3+ years of experience in finance, lending, or real estate credit; prior experience as an Asset Resolution Specialist, Asset Management Analyst, Default Prevention Specialist, Loss Mitigation Analyst, or a similar position is a plus.

• Experience, knowledge of, or exposure to residential real estate lending, fix-and-flip lending, property technology (PropTech), financial technology (FinTech), or related industries.

• Understanding of real estate lending, loan servicing, and/or financial restructuring.

• Strong analytical skills and ability to synthesize information into concise recommendations.

• Proven success collaborating cross-functionally, building relationships, and working seamlessly in a remote work environment, ideally a startup.

• Ability to manage multiple tasks and meet deadlines.

• Proficiency with Google Suite, Microsoft Excel and Word.

This candidate will champion Backflip’s culture & Core Values:

• Raise the Bar: We pursue operational excellence with focus, follow-through, and a persistent drive to get 1% better every day. We use technology to design best-in-class processes and systems. We invest our time wisely and take pride in our work. Great work compounds.

• Act Like an Owner: We are proactive and act in the long-term interest of the company. When we see something that can be improved, we take initiative. We are accountable - we follow through on commitments, own outcomes, and take responsibility for both the work and the result.

• Relationship Driven: We show up for our teammates and partners with respect, clarity, and candor. We build deep, mutually-beneficial relationships through thoughtful communication, elevated experiences, consistent reliability, and alignment of interests.

• Stay Curious: We ask questions, seek context, and challenge assumptions in search of a better way. We value learning over knowing and progress over perfection. Curiosity drives how we test new ideas, learn from mistakes, and continuously improve as individuals and as a company.

Success in this role looks like:

• Proactively managing non-performing loans to maximize recovery and minimize losses.

• Building and maintaining strong, solutions-oriented relationships with borrowers and stakeholders, while balancing Backflip’s risk management objectives.

• Identifying risks early and executing timely, effective workout and restructuring strategies.

• Delivering clear, data-driven portfolio insights that inform senior leadership decisions.

• Driving efficiency by leveraging technology and improving processes within asset management.

Compensation for this role includes a base salary of $75,000 to $80,000 plus an annual bonus of $5,000 to $10,000 paid out quarterly, for a total yearly earnings of $80,000 to $90,000, and is based on a variety of factors including prior experience, geographic location, stock option grant, and other factors, and may fall outside of the stated range for certain candidates. In addition to a competitive market salary, Backflip employees receive equity stock options, paid health care, and a 401K + company match, among other industry-leading benefits.

All Backflip positions are Remote. Like the people we serve, we believe being free to create wherever you’re most inspired is one of life’s greatest joys. It’s better for individuals, for community, and for fostering great work to emerge. With our work-from-anywhere approach, Backflip brings together a diverse team of individuals, with passions for innovation, art, coding, AI, data, finance, film, real estate, the environment, learning and teaching. Together, we're moving fast.

Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally.

This role is not eligible for visa sponsorship.