Guest Services Coordinator
Club Location:
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
SUMMARY
Markets club through direct client contact to maximize membership experience. Maintains ongoing relationships with members in support of the club’s goals to achieve overall Membership growth.
Essential Functions:
- Establishes and maintains positive member relationships and executes the new member onboarding process.
- Responsible for building and facilitating the Club’s Lifestyle Content & Social offerings, including working with department heads to complete and implement a unified lifestyle calendar for Members & Guests.
- Support and attend events and functions to ensure proper execution of events in collaboration with department heads.
- Attend meetings to assist with the development of programming to increase Golf Rounds, Member Visits, Food & Beverage Revenue, and Member Satisfaction.
- Responsible for facilitating the development and execution of a Member communication plan such as, but not limited to, answering telephone and route calls to appropriate person/department, greeting, welcome and direct guests, weekly e-blasts, monthly calendars, website updates, an expert in developing and delivering social media content, build club event displays, flyers, posters, cart signs and banners.
- Supports the development and implementation of retention strategies. Responsible for supporting, communicating, and adhering to the company’s mission, brand, and core values.
Note: Other duties as assigned by supervisor or management.
Qualifications
- Strong working knowledge of basic systems and software
- Ability to explain technical information clearly to non-technical users
- Basic troubleshooting and problem-solving skills
- Experience in a hospitality or service environment is a plus
- Organized, proactive, and responsive to club needs
- Exceptional communication and interpersonal skills.
- Availability to work weekends, holidays, and evenings as needed for events and peak periods.
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Lead Arcis Golf’s content, social, and demand-generation strategy as Vice President of Demand & Content Marketing to shape brand storytelling and drive measurable digital leads and revenue.
Patient Access Specialist needed at Northwestern Medicine — responsible for patient registration, scheduling, insurance verification, and delivering high-quality front-line customer service at the Chicago location.
Provide accurate, friendly teller and customer-service support while assisting with sales outreach and relationship management at Truist's Lynchburg branch.
Lead and scale a world-class Customer Success function at Heidi to drive retention, advocacy, and product-led impact across US and Canadian healthcare customers.
Duke Energy seeks a customer-focused Business Services Specialist I to manage billing, payments, rate inquiries and digital channel support for small-to-medium business customers.
Lead the unified Customer Experience organization to optimize people, processes, and platforms that deliver compassionate, scalable pediatric and family mental health care.
Abnormal AI seeks an experienced Customer Escalation Manager to lead de-escalations for strategic cybersecurity customers and align cross-functional teams to resolution.
Provide patient-focused support in a high-volume inbound call center for a leading Fortune 500 healthcare company, handling order entry, inquiries, and issue resolution.
Provide responsive client support and project coordination for a growing CAD/CAM medical device company, working with dental professionals to translate requests into timely surgical-splint solutions.
Lead and develop the Major Accounts Customer Care organization to strengthen customer relationships, ensure SLA compliance, and drive retention and revenue for Culligan Quench’s largest commercial accounts.
Provide high-quality patient support as a Customer Service Representative at Owens & Minor, handling inbound calls, order entry, and patient education in a fast-paced call center.
Baptist Health seeks an experienced RN Patient Representative Coordinator to manage patient concerns, coordinate experience processes, and support patient-family engagement across clinical areas.
Lead and scale the Account Escalation Management team at ServiceNow to resolve critical customer situations and drive cross-functional improvements.
Serve as the primary client-facing specialist at Lyra Health’s Burlingame contact center, providing compassionate, high-quality support via phone and chat to connect clients with appropriate mental health care and resources.
Arcis finds its stronghold in adding dimension to geophysical data. The company provides oil and gas companies with integrated 2-D and 3-D seismic services. It offers seismic data processing, geotechnical services, data marketing and management, a...
2 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
