Manager-Digital Product Management - job 2 of 39

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As a Manager for Colleague Product Management (CPM) organization within the Colleague Experience Group (also known as Human Resources) at American Express you will partner closely with Business Quality & Operations, Control Management, Servicing and Technology to deliver innovative, product-led solutions that enhance platform integrity, compliance, and sustainability.  

• Partner closely with Business Quality & Operations, Control Management, and Technology to co-create scalable, sustainable solutions that strengthen platform controls and compliance
• Translate complex regulatory and risk requirements into actionable product features, user stories, and technical specifications using agile tools such as Rally and JIRA
• Dynamically prioritize the backlog, testing, deployment, and post-launch optimization, ensuring continuous improvement and measurable impact on risk posture, in line with evolving timelines

Minimum Qualifications:

• 5+ years of experience in product management, risk management, or control automation within a complex, matrixed organization 
• Proven ability to define and deliver product roadmaps, particularly in areas related to risk mitigation, control automation, or enterprise compliance
• Strong experience working in agile environments, with proficiency in tools such as Rally, JIRA, and other backlog and workflow management platforms

Preferred Qualifications:

• Demonstrated success in leading cross-functional teams using the “Three-in-a-Box” model or similar collaborative frameworks 
• Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and translate complex requirements into actionable product features 
• Familiarity with Oracle HCM platforms and modules (e.g., Core HR, Talent, Learning, Performance) and their role in enterprise HR ecosystems 

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions