Future Opportunities - Data Custodian

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

Role Description

As a Data Custodian Delegate, you are part of the team responsible for bringing data systems under governance with the Enterprise Data Management Operating Policy within your domains/business units. You will support the Data Custodian to partner with process owners and product owners to implement requirements for data, including metadata, lineage, transformation, implementing technical controls, and remediation of technical data incidents. You will work across business units, enterprise technology teams, and product/platform teams to define and execute strategy, driving the consistency, usability, and governance of our data assets for your business unit.

Primary Responsibilities:

• Supports the implementation and maintenance of the Enterprise Data Risk Management Operating Policy requirements and standards for data and data systems within your domains/business units
• Assist the Data Custodian with understanding metadata, usage, standards and quality for specific data elements
• Support in the management of all Data Risks for your business unit, in coordination with relevant supporting roles, as described in the Enterprise Data Management Operating Policy
• Collaborate within your team on creating data documentation including definitions for critical data, processes, quality control, and mitigating controls
• Work within your team to ensure the defined Data Control rules are updated on a recurrent basis and assist in the implementation of data controls for the respective systems
• Work with product owners and managers to prioritize features and user stories that enable compliance with the Enterprise Data Management Operating Policy
• Assist with root cause analysis, facilitate corrective actions and remediations, and support testing and validation for Data Incidents
• Develop and produce key metrics scorecards and program status communications for the full suite of teams within the Data Office
• Supporting the Data Custodian in designing and implementing controls to mitigate Data Risks within your business unit.

Qualifications:

• Bachelor's Degree 
• 3+ years of experience in data management in a cross-functional environment2
• 2+  years of experience in data management in a cross-functional environment
• Some level of experience related to business challenges and connecting those to data and capabilities
• Understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and related metrics to monitor compliance to Data Governance policy and standards
• Intermediate competency in SQL & Python or other programming language
• Basic experience / knowledge of Data Governance / Data Management tools
• Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment
• Willingness to test, learn, fail and improve is critical
• Must have a positive, collaborative leadership style with colleague and customer first mindset

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.