Customer Support Specialist - job 1 of 32
Company Description
Dinamic AS Group is a forward-thinking organization dedicated to delivering high-quality experiences through strategic planning, coordination, and execution. We pride ourselves on professionalism, creativity, and a collaborative work environment where every team member plays a key role in bringing ideas to life. Our culture values initiative, organization, and continuous growth.
Job Description
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our team in Birmingham, AL. In this role, you will serve as a key point of contact for customers, ensuring a seamless and positive experience through effective communication, problem-solving, and service coordination. This position is ideal for individuals who are motivated, organized, and eager to grow within a professional corporate environment.
Responsibilities
Provide accurate, timely, and professional support to customers via phone, email, and internal systems
Address customer inquiries, concerns, and requests with a solutions-oriented approach
Maintain detailed and organized records of customer interactions
Collaborate with internal departments to ensure efficient issue resolution
Follow established processes to ensure consistency and service quality
Contribute to continuous improvement of customer support procedures
Qualifications
Strong verbal and written communication skills
Excellent organizational and time-management abilities
High attention to detail and accuracy
Professional demeanor with a customer-focused mindset
Ability to adapt quickly in a fast-paced environment
Comfortable working with digital tools and internal systems
Additional Information
Competitive salary: $54,000 – $57,000 annually
Opportunities for professional growth and career advancement
Structured onboarding and ongoing training
Supportive and collaborative work environment
Stable, full-time position with long-term potential
Average salary estimate
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