Field Nurse Case Manager

Providing quality service and accurate results supports Ascential Care Partner’s primary mission as a trusted adviser to our clients. As a Field Nurse Case Manager (full, or hybrid), you will be working in a fast-growing company and

work environment. Your valuable role requires working closely with treating physicians/providers, employers, claim representatives, legal representatives, and the injured/ disabled person to create and implement safe and effective Return to Work plans, and facilitate appropriate and cost-effective medical services to achieve maximum medical improvement and recovery. As a member of our team, you will continue to reinforce Ascential’s mission of being a market leader and collaborative partner to current and prospective customers and partners.

Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Case Management & Application of Knowledge:

• Demonstrate and apply knowledge of case management standards, injuries, medications, treatment options, and job duties to advise on and implement treatment plans

• Adhere to ethical guidelines and best practice standards, ensuring quality of care.

Collaboration & Communication:

• Collaborate in-person, telephonically and in writing with claims representatives, employer when applicable, and healthcare providers to achieve optimal return to work and claim outcomes

• Facilitate in-person, telephonic and written communication and coordination with appropriate parties

• Maintain regular, frequent in-person, telephonic and written contact with patients throughout the claim assignment

• Involve patients in decision-making and encourage their appropriate use of healthcare services to maximize health outcomes and maintain cost-effectiveness.

Patient-Centered Care & Advocacy:

• Assess patient needs, provide support and advocacy, promote self-advocacy and self-determination

• Assist in safe transitioning of care, and resolve problems using multidisciplinary strategies, always prioritizing patient needs.

Documentation & Confidentiality:

• Maintain accurate documentation of case management services in client records

• Uphold patient confidentiality and adhere to HIPAA standards.

Quality Assurance:

• Ensure quality of care by adhering to standards, measuring outcomes, making necessary adjustments, and following ethical guidelines.

• Reflect the company’s philosophy by demonstrating ardent customer service-related results.

Professional Development:

• Maintain professional and industry knowledge through continuous learning, networking, and participation in professional activities.

• Maintain state license(s) and certifications required for this role.

Workload Management:

• Manage assigned workload independently, prioritizing cases, evaluating progress, and modifying goals to improve treatment effectiveness and claim outcomes.

• Physically attend appointments and visit hospital or facility locations as required to fulfill and complete assignments and tasks.

• Perform other duties as assigned

Skills/Qualifications:

Credentials:

• Current, active, and unrestricted RN license in the assigned location’s state or as otherwise required for a hybrid role

• Certified Case Manager (CCM) Required

• Certified Rehabilitation Registered Nurse (CRRN) Required

Experience:

• Two or more years’ full-time work providing direct clinical care

• Experience in worker's comp case management, occupational nursing, or related field preferred

Education:

• Associate degree or bachelor’s degree in nursing

Required Skills:

• Able to think critically and strategically to accomplish case goals

• Excellent interpersonal skills, and customer service focused

• Assertive and proactive in approach and communications

• Maintains confidence and tact in difficult discussions and collaborations to achieve positive outcomes

• Possesses strong organizational, task prioritization, and delegation skills

• Demonstrates technical proficiency in Microsoft Office products and ability to learn new software

• Ability to maintain accurate records, prepare reports, correct English usage, and maintain confidentiality

• Ability to construct grammatically correct reports using standard medical terminology

• Ability to use a computer keyboard and mouse up to 8 or more hours per day

Work Requirements:

• Due to regular local travel for in-person appointments and visits, the candidate must live near Atlanta, Georgia

• Bilingual (Spanish/English) highly desired.

• Ability to work minimum core business hours (Mon-Fri, 8:30a-5p EST) based on location

• Must have dedicated home office space that ensures privacy with access to reliable high-speed internet

• Must have reliable transportation allowing regular travel within a 3-to-4-hour radius to attend in-person appointments with injured/disabled persons in the assigned geography

• Must maintain a valid driver's license with good driving history

• Anticipated travel? 25-50% of one day travel?

Physical Demands:

The position requires mobility and frequent driving. While performing the duties of this position, the employee is frequently required to walk, stand, bend, kneel, stoop, communicate, reach, and manipulate objects. Duties involve moving materials weighing up to 10 pounds on a regular basis such as files, books, office equipment, etc., and may infrequently require moving materials weighing up to 30 pounds. Manual dexterity and coordination are required while operating equipment such as computer keyboard, calculator, and standard office equipment.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation:

Your compensation package includes a base salary plus you will be eligible to participate in a bonus program based on productivity and outcomes measures.  The base salary range is $70K to $80K and may be adjusted based on your geographic location, experience, credentials, skills, and qualifications to perform the job.   

Benefits and Perks: 

• Competitive compensation 

• Generous vacation policy, paid holidays, and paid sick time  

• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) 

• Company-paid Short-Term and Long-Term Disability Insurance 

• Company-paid Group Life insurance 

• Company-paid Employee Assistance Program (EAP) and Calm App subscription 

• Employee-paid Pet Insurance and optional supplemental insurance coverage 

• Vested 401(k) with company match and financial wellness programs 

• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options 

• Paid maternity leave, paid paternity leave, and fertility benefits 

• Career growth and learning opportunities 

• …and so much more! 

The base compensation range for this position is $70 - $80, plus bonus. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

 Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. 

 Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. 

 At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.   

 We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination.  

 Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email leaves@acrisure.com.  

 California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. 

 Welcome, your new opportunity awaits you. 

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.