API Application Support Specialist (Hybrid)

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

We are seeking a skilled API Specialist with a background in providing support across API and Applications. This role will require an understanding to break down technical issues within applications and interfaces between applications, be able to evaluate current and new applications and develop scalable architectures to support applications and any interfaces between applications while acting as a Project Manager with waterfall or agile lifecycles.

This position is onsite in Lake County 3 days a week. 

Responsibilities 

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. 

• Serve as technical expert or lead projects/programs and technical staff to develop, test and implement significant new products, or operational improvements or devise new approaches to problems at the division/business unit. 

• Act as a point of escalation for complex issues, providing technical solutions to resolve challenges with software, hardware, or system functionality.

• Proactively monitor and suggest improvements to applications, tools, and processes to enhance lab efficiency, data accuracy, and compliance with regulatory standards (e.g., FDA, ISO). 

• Develop and maintain documentation for applications, user guides, and standard operating procedures (SOPs).

• Bachelor’s Degree in Information Technology, Computer Science or Computer Engineering with 6 years’ experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience. 

• Experience in Information Technology, Computer Science or Computer Engineering (in addition to equivalent experience listed above, if applicable). 
• Experience with API’s and providing technical application support in a large enterprise environment.
• Familiarity with regulatory compliance frameworks (GxP, 21 CFR Part 11, ISO standards) and lab best practices. 
• Solid experience with project management methodologies (Agile, Waterfall) and tools (JIRA, Trello, MS Project, etc.). 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

• This job is eligible to participate in our short-term incentive programs. ​​​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html