Technical Solution Analyst
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
As a member of Zayo’s Solution Architecture Organization, the role of Technical Solutions Analyst is a dynamic opportunity for individuals looking to begin a technical career in the Telecom Industry. By partnering with the Solution Architecture Organization, each Technical Solutions Analyst will be encouraged to develop their technical skillset through org-wide mentorship and hands-on learning. This includes supporting KMZ requests, basic custom opportunity tasks, existing service visualization requests, and basic network design tasks that visually represent solutions for direct and indirect customers.
Our Technical Solutions Analyst will be responsible for assisting in preparing and delivering technical diagrams and sales presentations and driving the transactional and primary custom solution sales cycles to closure. Key areas of focus will include: technical documentation capturing physical and logical solutions, proposal response assistance, providing guidance and counsel throughout the transactional and basic custom solution sales processes, and ensuring complete and accurate documentation for all supported opportunities.
Responsibilities:
Sales Support
Assist the Solution Architecture Org driving sales through operational support.
Utilize GIS-based systems, previous solution designs, Zayo product knowledge, and specific requirements to qualify and support unique customer requests.
Assist in the preparation of proposal responses and cost-effective solution designs.
Solution Design
Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems.
Assist Solution Engineering org with gathering, organizing, analyzing, and presenting applicable technical and financial information for internal and external stakeholders.
Assist Solution Engineers as they design solutions that support current and future customer business applications.
In addition to learning all required network engineering material, the Technical Solutions Analyst will be expected to stay up-to-date with general industry and technological developments.
Planning and Logistics
Adhere to and communicate timeline expectations for project completion.
Provide regular project updates to internal customers (sales, engineering, technical operations.)
General
Adhere to all company standards and overall business professionalism.
Demonstrate regular, consistent, and punctual attendance.
Perform other duties as assigned.
Qualifications:
Minimum of two (2) years of working experience in the telecommunications, technology, software, or related industry.
Excellent project management skills.
Excellent verbal and written communication skills, including the ability to explain technical concepts to laypersons in simple, understandable terms.
Consistent focus on results and goal achievement.
Proficiency in Microsoft Word and Excel.
Strong teamwork skills.
Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.
Preferred Additional Experience:
Bachelor’s degree in Telecommunications, Engineering, Economics, General Business, and or related field of study.
Salesforce, Google Earth, ESRI, MyWorld/GE Smallworld.
Network design (emphasis on fiber, Layer 1, 2, and 3.)
MAN technologies and structures (including DS-x, OC-x, WDM, and Ethernet.)
Internet technologies, functionality, and services.
Networking protocols (emphasis on Layers 1, 2, and 3.)
Data networking technologies, functionality, and services (LAN, MAN, WAN, VPN.)
High-level understanding of Fiber Optic network design and implementation.
Estimated Base Pay Range: $24.81 - $31.78 USD/hour.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Paid Summer 2026 internships at NBCUniversal's Advertising & Partnerships division offer hands-on experience in ad sales, operations, strategy, and client services at the New York office.
Lead Heidi's North America sales organization to define GTM strategy, scale revenue, and build lasting partnerships across the healthcare ecosystem.
Toast is seeking an Integration Partner Manager to lead and scale the SMB partner ecosystem, driving partner-generated ARR, referrals, and successful integrations that improve the Toast customer experience.
Lead ALSO’s San Francisco market as the field-based Market Manager, owning local sales, team building, and go-to-market execution to establish the brand and grow revenue.
Qnity is hiring a Technical Sales Account Manager to drive semiconductor account growth in the U.S. by combining technical expertise with strategic, consultative selling.
Palo Alto Networks is hiring a Solutions Consultant 2 to lead technical presales engagements that drive adoption and architecture transformation for federal civilian customers.
Lead strategy and market growth for Hudl's livestreaming and fan engagement products, driving partnerships and revenue across cross-functional teams.
Lead and scale a high-velocity downmarket sales organization at Vanta to drive consistent new-logo acquisition and operational excellence across the growth-stage segment.
Lead Kody’s US commercial expansion as VP of Commercial, driving high-value merchant deals, building a top-performing sales organization, and aligning commercial strategy with product and operations to accelerate revenue.
Be the friendly, professional face of Whizz—engage delivery riders, tell our product story, and drive leads and sales for our e-bike solutions.
Experienced enterprise sales leader needed to build and lead a high-caliber account executive team selling Haus’s incrementality platform to major brands.
Edmentum is hiring a remote Partnership Manager — Inside Growth to drive K-12 program sales, deepen customer relationships, and expand territory revenue.
EliseAI seeks a driven Sales Development Representative in Boston to generate outbound pipeline and qualify property-management leads for a rapidly scaling AI startup.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
