Business Systems Analyst (open to hiring at Sr. level) - job 1 of 2

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

Why Wellmark Technology: Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work. 

Work with the business and technology areas to understand business functions, processes, challenges, opportunities, and systems impacted. Validate alternative system solutions to meet overall business requirements. Analyze, model and document requirements for cross functional solutions and support of solutions. Collaborate with Technology partners on projects of varying scope, size, and complexity to ensure solutions and teams are aligned to meet business objectives. May work under the guidance of more experienced colleagues on larger initiatives.

Required: 

• 5 years of direct and applicable experience OR bachelor's degree in Computer Science, MIS or related field of study plus one year of business and systems analysis, including demonstrated experience eliciting detailed business requirements and using a variety of elicitation techniques and documentation  and capability framework and/or testing.
• Strong communication skills, both verbal and written, with the ability to translate technical requirements to non-technical audiences and vice versa
• Demonstrated experience effectively prioritizing and organizing to maximize personal and business efficiency
• Strong problem solving/ trouble shooting skills
• Strong collaboration skills, with the flexibility to adapt to different stakeholders

Preferred: 

• Bachelor's Degree
• Professional Certifications (e.g. Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA))
• Experience consulting with stakeholders
• Exposure to negotiation skills and techniques
• Experience using agile requirements management tools like Azure DevOps
• Experience partnering with global staffing vendors to deliver projects

Job Responsibilities 

a. Responsible for the execution of projects of varying scope, size, and complexity for specific business areas and provide support to BTS partners on enterprise-wide engagements.

b. Work with Wellmark stakeholders to define and develop technical solutions. Ensure the correct stakeholders are actively participating and collaborate with BTS partners and stakeholders to clarify understanding of high level business needs and requirements.

c. Elicit, analyze, model, and document detailed requirements by using a variety of elicitation techniques, understanding business processes, alignment, and technology solutions.

d. Validate requirements with stakeholders and the project team by communicating and presenting requirements artifacts, models, and deliverables appropriate to stakeholder needs for projects of varying scope, size, and complexity.

e. Manage requirements and facilitate requirements change decisions by using traceability tools and techniques, prioritization techniques, approval processes, and requirements change management processes.

f. Adhere to software development lifecycle (SDLC), operational procedures, project management methodologies in performing business systems analysis.

g. Perform production support of assigned applications by researching, resourcing and resolving issues and coordinating the implementation of maintenance requests. May assist and/or interface in testing functions as appropriate.

h. Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".