Product Program Manager

Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024.

Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards.

Pismo’s 500+ employees are located in more than 10 countries around the world.

• Support Product Managers in capturing client input by implementing robust frameworks and facilitating cross-functional feedback processes and best practices for client engagement across various stages of in the product lifecycle
• Serve as a strategic bridge between Product and Engineering teams, contributing to systematic approaches for sharing feedbacks with Product Leaders.
• Manage new project, feature, and change requests from stakeholders across the business using the end to end Product Program Process.
• Track and report date records on the dashboards and systems used by Product Program to track progress of assessment and planning of new requests.
• Maintain comprehensive program status reports, track deliverables, and hold stakeholders accountable to ensure timely and flawless execution.
• Proactively assess and address risks, dependencies, and roadblocks. Develop mitigation strategies and deliver executive-ready status updates to enable informed leadership decision-making
• Analyze findings and connect the dots with Product and Market needs to deliver structured reporting to Stakeholders to help inform future roadmap decisions

Worksite: Austin, Texas

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa will accept applications for this role until at least December 3, 2025.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Bachelor’s degree in business, product operations, or other quantitative discipline
• 5+ years of relevant work experience in product operations, go-to-market operations, consulting, or related field.
• Prior experience supporting a fast-paced Product organization and ability to demonstrate leadership in driving complex go-to-market initiatives end-to-end.
• Prior experience leading client feedback forums, focus groups or client council workshops
• Excellent written / verbal communications absolutely required to work with senior executives across various geographies and functions, comfortable leading business and technical discussions.
• Self-starter with outstanding project and time management skills and ability to manage competing priorities effectively.
• Ability to influence successfully in a matrixed and virtual organization.
• Strong analytical, teamwork, leadership, critical thinking, and time management skills.
• Experience with Agile project management tools such as Jira, CRM tools such as MS Dynamics, advanced excel and PPT and Analytics tools such as Tableau, PowerBI, a plus
• Understanding of Payments means market.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 131,600.00 to 190,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.