Ice Cream Customer Analytics Engineering Lead
Scope: US, Customer Development
Location: Englewood Cliffs, NJ - Hybrid (Minimum 2 Days in Office)
Terms & Conditions: Full time, International sponsorship or relocation not supported
If you are in the Ice Cream business or consider choosing to work for the TMICC Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Magnum and Ben & Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by the end of 2025.
Ice Cream has distinct characteristics from TMICC’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organization. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.
ABOUT ICE CREAM: Life Tastes Better with Ice Cream
TMICC Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.
JOB PURPOSE:
The Customer Analytics Engineering Lead will report to the Associate Director of CD Analytics and Insights and will be responsible for the next generation of data capabilities and the data foundation, ensuring the US Customer Development function has the appropriate data, analytics, and tools necessary to achieve its sales ambitions. In this role, you will have the opportunity to build and architect a scalable data analytics platform and lead a dynamic data analytics team responsible for advancing Magnum’s selling capabilities across sales, category management, shopper marketing and channel strategy.
This is a hands-on technical role with strong business integration. The ideal candidate not only has deep data engineering expertise but also thrives on working directly with commercial and customer development stakeholders to co-design data solutions that integrate seamlessly into business processes.
KEY RESPONSIBILITIES:
Work closely with business stakeholders to translate needs into well designed and executed technology products that are embedded into daily decision-making, with a focus on promotion optimization, syndicated and retailer data, demand forecasting, shopper marketing, digital commerce, and sales reporting
Design & implement a modern data lake environment to support scalable ingestion, transformation, and storage of retailer, syndicated, and internal commercial data.
Establish the semantic layer and data modeling framework, defining consistent business logic and unified data definitions, consistent with how the business operates, that enable self-service analytics and integration across data products.
Build and operationalize advanced analytic models, including demand forecasting, promotion performance, assortment optimization, and shopper behavior modeling.
Liaise with local and global business and technology teams to define, manage, and enhance Magnum’s Customer Development analytics capabilities
Maintain pulse on market for new third-party data and tool offerings
Support the Customer Development Leadership Team (CDLT) in its achievement of key sales KPIs
WHAT YOU NEED TO SUCCEED:
Technical aptitude and the ability to lead teams toward business-value focused technology solutions
8+ years of experience with cloud data platforms (Azure, AWS, GCP) and Databricks, with strong proficiency in SQL, PySpark, Python, and DAX for building high-performance data transformations and pipelines.
Hands-on experience with Databricks, Azure Data Factory, Delta Lake, Power BI, DBT, Alteryx and related cloud data technologies.
Experience with data visualization tools like PowerBI, Tableau.
Strong ability to communicate technical findings to non-technical audiences, turning data into actionable business narratives.
Intellectual curiosity and strong analytic ability
Preparedness to develop a deep understanding of business operations and needs for the Customer Development function
Excellent planning, organization, and project estimation skills
Strong understanding of the use and management of retailer and syndicated data
Ability to work collaboratively with cross functional teams both locally and globally
Ability to communicate and present complex topics clearly and compellingly to business stakeholders
SKILLS:
Strong understanding of data engineering principles and approaches
Solid understanding of data modelling and semantic layer design to support analytics and reporting use cases.
Proficiency in coding languages such as Python, PySpark, DAX and SQL
Ability to collect business requirements and translate into technical solutions
Experience using tools like Databricks, Azure Data Factory, Power BI, and Alteryx
Experience leveraging data sources such as Circana, Nielsen, panel data, and retailer data
Ability to design intuitive and compelling front end business applications
Data Engineering, Computer Science or study in related field.
EXPERIENCES & QUALIFICATIONS:
REQUIRED:
Experience designing and implementing enterprise scale end-to-end data products for a business focused audience
Experience collecting business requirements and translating them into technology projects
Experience applying data science, machine learning, and AI to business problems in Consumer Goods organizations
Experience working in a consumer goods organization
Experience with the use and management of retailer and syndicated data (such as Circana, Nielsen)
Experience in a consumer goods Customer Development function
Experience with retailer data platforms such as Scintilla, SymphonyAI, 1010data and 84.51 Stratum
Familiarity with Digital Commerce and Shopper Marketing data solutions
Experience managing analytics teams
Pay: The pay range for this position is $115,680 to $173,520. TMICC takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
#TMICC
#TMICC
ABOUT THE MAGNUM ICE CREAM COMPANY:
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :
· We are all about growth
· We operate with speed and simplicity
· We win together with fun
· We boldly innovate to disrupt our industry
· We care and challenge
· We are experts in the Ice Cream Category
ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
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