CAREER ENTRY INTERNSHIP MARKETING PT

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!

Chukchansi Gold team members enjoy unrivaled perks. You’ll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park.

Voted the Valley’s No. 1 best local employer, Chukchansi Gold Resort & Casino is California’s premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.
 

Job Description:

SUMMARY: 
This internship is designed for enrolled PRCI Tribal Members interested in exploring opportunities at Chukchansi Gold Resort & Casino, specifically in the Marketing Department.

The Intern will have the opportunity to gain approximately 900 hours (9 months) of observation, education and relevant hands on experience necessary to understand and support the performance of the mentor within specific departments in the Marketing Department. This part time position will commence with approximately 1 month spent working in HR directly with TMCDPA and CDAA to develop basic skills on the computer, basic budgeting, time management, as well as customer service and basic HR principals. The remaining 8 months will be spent rotating between the multiple departments in the Marketing Department.  They may be assigned to acquire trade-specific certifications, or attend off-site trainings, in order to enhance their skills and broaden their knowledge during the rotation. 

Successful completion of the first month with TMCDA and CDAA will allow the Intern to have foundational knowledge and basic skills to make them more successful in the workforce at CGR&C. Completion of the remaining months rotating through the Marketing Department will ensure that interns will have the opportunity to explore many positions within that field. Interns growth will be tracked in the internship work plan and several check-in during the course of their internship.

Upon successful conclusion of the internship program, as determined by the TMCDP and the HR Director, the participant will receive a Certificate of Completion which may be used when applying to future positions.

ESSENTIAL DUTIES AND RESPONSIBILITIES 
During the course of the Career Entry Marketing Internship, and under supervision of their assigned mentor, the intern will learn to:

•    Work collaboratively with the management team, training staff, and the CDP to complete all portions of the internship outline/work plan.

•    The Intern will work in partnership with assigned staff/mentor as an assistant, to learn the types of work performed in each role, and the purpose of the roles, while gaining skills and work experience.

•    Interact effectively with the public and Team Members and perform excellent customer service at all times.

•    Assist with performing various data entry tasks, marketing and social media campaigns, and analyzing results.

•    Assist with handling guest service issues, basic marketing computer programs and drive documents, and general tracking.

•    Develop and refine an extremely high attention to detail and level of accuracy during internship. 

•    Assist with any assigned task to ensure creative production is accomplished in a timely manner.

•    Assist with basic reporting on player tracking system or CRM applications. 

•    Assist with blocking and printing comp tickets for entertainment and assisting special events with promotions.

•    As well as assisting their mentor with resolving operation, production, and off issues.

•    Maintain a consistent, regular attendance record

•    Interns will do observation and relevant hands on experience necessary to understand and support the performance of the mentor and department. This includes performing any other reasonable request made by management to support the marketing department.

Approximate Hours    Department
144      Player Development
192    Fresno Grizzlies
48     Entertainment
48    Community Relations
144    Events/Promotions
144    Rewards Club
84    Advertising/Database Analyst
*Hours in rotation may vary.

PERFORMANCE REQUIREMENTS:    
To perform this job successfully, an individual must be able to satisfactorily:

•    Perform assigned learning duties, demonstrate excellent work habits, and deliver exceptional service to internal and external guests.

•    Exhibit the highest degree of confidentiality, professionalism, including appearance, attendance, reliability, teamwork, ethics, integrity, and comply with all governing policies and procedures.  

•    Employ positive and professional communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.

•    Demonstrate a desire to succeed and willingness to help others succeed.

QUALIFICATION REQUIREMENTS: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

    EDUCATION and/or EXPERIENCE:
High School diploma or GED equivalent preferred.  Willingness to complete High School Diploma or GED required.  Additionally, Intern must be willing to enter any assigned classes or certification programs assigned by the TMCDP. 

    SPECIAL QUALIFICATIONS:
Must be a currently enrolled PRCI Tribal Member. Must possess good communication skills, and effective public speaking skills.

    LANGUAGE SKILLS:
Must be able to read and interpret documents such as instructional materials, safety rules, and operational policies and procedures. 

    MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers.

    REASONING ABILITY:
Ability to apply common sense understanding to carry out detailed written or oral instructions.  

PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an intern to successfully perform the essential functions of this job.

The Team Member is regularly required to talk or hear.  The Team Member frequently is required to stand; walk; sit; and use hands to hold, handle or move objects. The Team Member is occasionally required to reach with hands and arms; balance, stoop, kneel, or crouch.  Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. 

The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases to loud.  May be exposed to secondhand smoke when on the casino floor.