Director, Internal Communications

Overview

Opportunity:

The Director of Internal Communications is responsible for the strategies, programs and tactics to inform, appreciate and engage the staff of Think Together. 

Essential Duties and Responsibilities:

• Create strategy and frameworks for how Think Together shares and cascades information while driving workflow, efficiencies, and information-sharing
• Provide stratetic and creative direction, lead programs, campaigns and messaging to communicate with Think Together 4000+ employees including frontline site staff plus nine regional and home offices across California
• Interface with senior leadership to strategize, craft and implement organization-wide communications plans, including aligning messaging goals with cross-functional teams
• Oversee the development of an intranet portal/app and evaluate existing technology to recommend solutions that improve communications
• Maintain reoccurring internal communications tactics, including newsletter, video messaging, social media, intranet sites, etc, with fresh, engaging content and ideas that meet objectives
• Define goals and metrics for the successful execution of the internal communications strategy; provide regular reporting of KPIs to key leaders
• Contribute to the cross-functional strategy and execution of initiatives that support culture, increase employee engagement, and inspire staff
• Coach and empower the organization’s leaders to be strong internal communicators; including, including determining content, channel, and developing talking points 
• Develop deep understanding of internal stakeholders and the most effective ways to inspire and mobilize them to action
• Actively execute communications strategies and tactics that meet the organization’s diversity, equity and inclusion goals
• Collaborate with Director of Communications to ensure cohesive messaging inside and outside of Think Together
• As part of the marketing and communications team, work to ensure that synergies are identified and maximized between internal and external communications, campaigns and messages

Qualifications

• 8-10+ years of experience working in corporate or internal communications, employee experience, and or employer branding, preferably in a high-growth environment 
• A track record of culture leadership in a large organization and partnering with C-Suite and senior leaders 
• Ability to work collaboratively across teams; empathetic and understanding of the needs of a diverse audience 
• Entrepreneurial, hands-on style, with an eye toward action and improvement 
• Thorough knowledge and experience in the development of strategic communication strategies and evaluation techniques
• Ability to balance competing priorities in a rapidly changing environment

Additional Information

• Position is based in Santa Ana; can be remote, hybrid or in-office. Will be required to attend periodic in-office meetings.
• Will be required to occasionally travel to regional offices and school sites, primarily in Southern California
• Writing and campaign samples will be requested
• Must pass Live Scan (criminal background check via fingerprinting)
• Satisfactory Tuberculosis Test

Computer and Equipment Skills:

• Word Processing
• Email management tools
• Internet and social media
• SharePoint, Teams and other MS Office tools
• Use of typical office equipment

COMPENSATION:

• Salary Range $100K-$110K

This is the targeted compensation for the position. A range of factors, including but not limited to; location, skills, experience, will be considered. Actual compensation may vary.