The Payroll & Benefits Specialist is responsible for the accurate and timely administration of U.S. payroll and employee benefits programs for Testronic’s U.S. operations. This position ensures compliance with federal and state regulations, manages end-to-end payroll processing, and supports benefits administration and HR operational initiatives.
The ideal candidate is detail-oriented, analytical, and people-focused, with deep experience in payroll systems, benefits compliance, and employee support. This role collaborates closely with HR and Finance leadership to ensure accuracy, compliance, and consistency across all people-related processes.
Key Responsibilities
Manage bi-monthly U.S. payroll processing, ensuring accuracy in timekeeping, deductions, and reporting. Oversee benefit and compensation programs, enrollment updates, and vendor relationships.
Maintain compliance with federal and state labor laws (FMLA, ACA, COBRA, ADA, EEO, etc.), update employee handbooks and policy documentation, and coordinate required compliance trainings. Support audit preparation and maintain organized regulatory records.
Coordinate and administer leave of absence requests (medical, parental, FMLA/ADA), ensuring accurate documentation and communication between employees, managers, and vendors. Provide support and guidance throughout the process to ensure both compliance and employee care.
Serve as the first point of contact for payroll, benefits, and HR policy inquiries, delivering confidential, consistent, and compliant frontline support that builds trust across teams. Advise managers and employees on workplace issues, helping navigate performance concerns, conflict resolution, and employee feedback.
Maintain accurate employee data in BambooHR and ADP, conducting audits and resolving discrepancies to ensure accurate, compliant, and well-organized records. Generate HR reports to support Finance and HR leadership with analytics and compliance tracking.
Collaborate with managers and leadership on people initiatives, surfacing employee feedback and helping to shape early engagement and retention strategies. Partner with HR leadership to facilitate review cycles, support development programs, and streamline processes that improve efficiency and the employee experience.
Drive continuous improvement in HR operations by standardizing documentation, enhancing process efficiency, and strengthening compliance programs to support a culture of accountability and transparency.
Hybrid; Kenner, LA (3 days in office (Monday, Wednesday, Friday) / 2 days remote)
Bachelor’s degree in HR, Business Administration, or related field (or equivalent experience).
5+ years of experience in U.S. payroll and benefits administration, preferably in a multi-state environment.
Strong knowledge of federal and state labor laws, FMLA, ACA, and related compliance requirements.
Experience with HRIS and payroll systems (BambooHR, ADP, Paychex, or similar).
Proven ability to provide frontline HR support and employee relations guidance.
Exceptional attention to detail and ability to maintain confidentiality.
Excellent interpersonal and organizational skills; ability to manage multiple priorities and meet deadlines.
Preferred: SHRM-CP or PHR certification and advanced Excel/reporting experience.
Bonus Features (What We Can Do For You)
Medical Plan
Vision Plan
Employer Paid Life Insurance
Employee Assistance Program
401K w/ Matching Contribution
Paid Company Holidays
Paid Time Off
Paid Parental Leave
Testronic Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Testronic Inc. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact [email protected].
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Leaders in Quality Assurance, Localization Services, Compliance, and Certification, Testronic offers end-to-end Testing and QA solutions for a notable array of industries; including entertainment, media, games, publishing, e-commerce and consumer ...
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