Risk Management & Quality Assurance

Responsibilities & Qualifications

Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD) was established as a component of the National Institutes of Health (NIH) in 1962. The NICHD mission is to lead research and training to understand human development, improve reproductive health, enhance the lives of children and adolescents, and optimize abilities for all. Components of the NICHD have differing environments and needs. Operating environments include UNIX, Linux, Windows, and MAC. Similarly, software for system operation, management, and application support varies among divisions. 

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FUNCTIONAL RESPONSIBILITIES:  

• Plan, organize, and implement day-to-day activities of testing and work with other IT functional area stakeholders.  

• Participate in scrum & product planning and be responsible for all phases and types of testing, for right-sized testing, including but not limited to strategies, requirements, planning, management, execution, and reporting.  

• Assist the Government in the building of test strategies & methodologies, automation and site monitoring focused on infrastructure and high availability.   

• Understand complex business and functional requirements and provide direction in designing the technical test cases that thoroughly test the tech stack from architectural standpoint and meet the product requirements.  

• Serve as the Section 508 representative to perform tasks including all compliance 

assessment and remediation for the public web sites, internal web sites, and custom developed web applications at NICHD as per the HHS requirements for Section 508compliance. 

ADDITIONAL KNOWLEDGE AREAS PREFERRED:  

• Excellent facilitation and problem-solving skills in working with teams for the approval (or exceptions) for the product acceptance (e.g., Product Security, Performance Testing, reliability & fault tolerance testing etc.). 

• Manage test data architecture definition and requests 

• Proactively identify and communicate risks and opportunities for improvement across all products and test frameworks. 

• Experience involving principles, techniques, and accepted practices of quality assurance work (i.e., the application of statistical sampling techniques sufficient to perform assignments or preparation of technical reports on quality levels to identify specific problems). 

• Experience in the preparation of technical reports on quality levels to identify specific problem areas and to recommend corrective actions is preferred.  

• Prefer strong skills in the following key areas including strategic thinking, multi-tasking, time management, planning and executing to a defined schedule. 

• Represent NICHD at the NIH 508 Advisory Group Meetings and: 

•  Create compliance measure of the public web sites by using the rulesets defined in the HHS tool. 

• Provide remediation for applications, websites, PDFs, blast emails, videos, podcasts, audio-slideshows, online surveys, Word docs, and Excel documents using a standard checking process that incorporates HHS requirements for Section 508 compliance. 

• Identify content that may require an accommodation waiver and submit applications to the NIH Section 508 Advisory Group.  

• Ensure all sites meet the standards for accessibility by individuals with disabilities (Section 508 of the Rehabilitation Act) as well as all applicable Federal, HHS, NIH, and NICHD standards for security and privacy. 

MINIMUM/GENERAL EXPERIENCE:  

• Five (5) or more years’ experience involving planning, developing, or administering Quality Assurance programs supporting information technology especially network operations and desktop support. 

• Three (3) or more years’ experience in building and executing tests scripts/test plans to ensure patching, upgrades etc. occur without incident and are transparent to end-users. 

• Five (5) or more years’ experience in Risk Management. 

MINIMUM EDUCATION: 

Bachelor’s degree and active Quality Assurance certification (CSTE, CSQA, CAST, CMSQ or equivalent). Ten (10) years of industry experience is required. Five (5) years of additional relevant experience may be substituted for the degree requirement. 

Overview

We are seeking a Risk Management & Quality Assurance to perform various activities to support the success of the team in providing quality IT services to NICHD.  

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• • Location: Bethesda, MD 
  • Type of environment: Office 
  • Noise level: Low 
  • Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. 
  • Amount of Travel: Less than 10% 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Must be able to successfully obtain Public Trust

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact [email protected] for assistance.