Usability/Human Factors Engineer

Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation’s security.

In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP). It’s what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results—showing we’re ready to meet our customers’ evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services.

Job Description:

Seeking a Usability/Human Factors Engineer 2 to join the software development team who will develop and sustain integrated, feature-rich capabilities that promote modernization of visualization and presentation tools. The software development team will provide application development and support to tools that allow mission analytic users to view existing data or contribute new information in a collaborative environment.

The Usability/Human Factors Engineer 2 will focus on solving user experience challenges on a highly complex application used by a wide range of users. The Usability/Human Factors Engineer 2 works with developers, managers, and system engineers to keep the product modern and cutting edge. Additionally, the Usability/Human Factors Engineer 2 will research and document user workflows, design and create mockups, engage with users, and interact with the development teams using tools such as Axure and Adobe Creative Cloud Suite.

Additional information:

Approximately 15 team members made up of software, system, and test engineers. Work performed in contractor facility in Annapolis Junction

Required Education:

·        Bachelor’s degree in cognitive and/or experimental psychology, human factors engineering, or and engineering related field (e.g. systems engineering, software engineering, business process engineering). Advanced degree in these fields is desired.

Individual Capabilities Required:

. At least ten (10) years' experience in this or related field and have familiarity with task analysis, user interface design, and usability testing.

·        At least five (5) years user-experience design and testing experience.

·        Direct, conduct usability testing and work closely with product designers and process engineers developing applications.

·        Designing and developing user surveys to obtain user feedback.

·        Use task experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment).

·        Direct, conduct usability testing and work closely with product designers and process engineers developing applications.

·        Designing and developing user surveys to obtain user feedback.

·        Use task experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment). To work closely with users (analysts) to research for and document user profiles, analysis tasks, workflows, and user scenarios; in order to create user interface design from specifications provided.

Individual Capabilities Desired:

·        Professional certifications such as Certified Human Factors Engineering Professional, Certified Usability Analyst, or their equivalent are desired.

CLEARANCE REQUIRED:

TS/SCI w/ Polygraph

Other Requirements:

U.S. Citizenship

Compensation Spotlight: 

For this role, our typical salary range starts at $110,000 and stretches up to $180,000. But here's the deal – we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact.

Taking Care of the People Who Take Care of The Nation

Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous!

Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family... both now and in the future. Other health-related benefits include an employee Gym wellness benefit, People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider.

Education: Individual growth is a priority at Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all!

Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy ECP, but it’s also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy ECP also provides flexible work options that work with your schedule and lifestyle. 

Philanthropy: With the help of our amazing employees, Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much!

Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms. 

SkillBridge: Our SkillBridge Program takes the incredible experience our servicemembers already have and shows them how to apply it within corporate environments. We are fanatical about helping our Military!

Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law.

We welcome candidates from all backgrounds and are dedicated to maintaining a professional and respectful workplace where every employee can succeed.