Programmatic Manager

Job Description:

Role Summary/Purpose:

Synchrony is continuing to build a world class Performance Media and Creative Organization committed to driving results with our retail and payments partners while also delivering leading customer experiences.   Within this organization, our Paid Media Team is focused on achieving growth by making data-driven decisions to create meaningful interactions with existing and potential customers.  We are seeking an AVP, Programmatic Manager to lead efforts in driving successful digital campaigns, supporting business partners across the Synchrony enterprise.  This role will be responsible for executing and optimizing efficient paid campaigns within the Real-Time Bidding (RTB) landscape.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Responsible for programmatic display and video campaign planning, development, execution, optimization and forecasting across the enterprise

• Work directly with strategy and business teams on campaign planning, providing strategic tactical recommendations based on proven performance informed by current campaigns

• Collaborate with other channel leads (SEM, social, SEO, etc.) on cross channel integration and a holistic advertising strategy

• Present programmatic capability, case studies and learnings to client teams and internally within Performance Marketing

• Oversee campaign optimizations, brand safety, reporting and budget management for campaign success

• Identify opportunity for automation and consolidation, leveraging internal/external tools a building on team efficiencies

• Manage external partner relationships and always be on the lookout for new programmatic opportunities and testing

• Collaborate with analytics, media ops, strategy and other cross channel teams on measurement, tagging, and reporting

• Provide training and support to Programmatic Analysts to promote growth and success

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s Degree and 3+ years of hands-on experience managing programmatic campaigns – actively working within buying tools at an agency or brand; or in lieu of Bachelor's degree, a high school diploma/GED and 6+ years marketing experience including 3+ years of hands-on experience managing programmatic campaigns – actively working within buying tools at an agency or brand

• Must have executed campaigns within the Google Marketing Platform (CM, DV360, GA360, Google Ads) and 2 or more DSPs, including TheTradeDesk, Yahoo, or Amazon

• 3+ years agency experience; including developing and executing plans in a fast-paced environment and consistently meeting deadlines

• 1+ years of experience in training and supporting junior team members

• 2+ years experience negotiating media placements and added value with publishers & partners

Desired Characteristics:

• Experience working on both B2C and B2B campaigns; working in financial category a plus

• Experience with Prisma or similar digital advertising management platform

• Advanced knowledge in display advertising and the media landscape, specifically around real-time bidding, ad networks, DSP platforms, native media, video and associated technologies

• Solid understanding of the technical build of a programmatic campaign (bidding structure, tagging, trafficking, deal creation, audience management etc.)

• Excellent team building and collaborative skills; flexibility to pivot with strategy, regulatory and market evolution alongside cross channel teams to create holistic advertiser solutions

• Subject Matter Expert around programmatic advertising, understands and can advance the company into the future around personalization, DCO, and digital analytics

• Creative and resourceful; proven ability to problem solve and look for new ideas

• Detail oriented and organized with the ability to juggle competing demands and effectively prioritize tasks

• Advanced skills in Excel and PPT are essential as well as strong business writing skills

• Comfortable presenting to senior client team stakeholders

• Strong aptitude for numerical detail and analytical thinking

Grade/Level: 10

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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