Director, QA & Compliance *ATL Based*

Overview 
SPANX isn’t your average company. We revolutionized an industry by challenging the status quo and putting the customer first. You might know the story: our founder, Sara Blakely, who needed the right thing as a base layer to feel 100% in white pants, so she cut the legs off a pair of tights and Spanx was born. The spark of that origin is the fuel for our future. We grew up in shapewear. But we’ve graduated. For 25 years (yep, we're old enough to rent a car now), we've been experimenting, innovating, and occasionally banging our heads against the drawing board. And we will never stop obsessing about what women who are out there doing their thing deserve. Because we are those women. And we’re honored to create on behalf of us all.

We make elevated essentials with confidence built in. Essentials for layering underneath or wearing out loud, for “just-between-us” and “where'd you get that?” For everything you've got planned (and don't). Because what you put on can change how you show up. And if its' not working for you, it's got no place in your closet. Or on your body. Creating items that’ll make you feel great is a matter of the heart—and the lab. In every Spanx product is technology we design and build to highlight, complement, and form your look, just the way you like it. SPANX design and technology help make sure what you see in the mirror reflects that feeling of feeling your best (you know the feeling?). We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion.

About the role
The Director of QA & Compliance at Spanx will oversee all quality processes and procedures to ensure our products are safe, compliant, and ready for market. As a member of the Supply Chain Team, you will play an integral role in further achieving, maintaining, and surpassing the hyper-growth journey that is Spanx.

This role requires a balance of technical product knowledge, regulatory expertise, and a strong ability to collaborate cross-functionally with design, production, sourcing, and external vendors. You’ll champion consumer trust through product integrity and deliver operational excellence through supplier partnerships.

This role is based in our Atlanta headquarters and reports into the VP of PD/Production, Operations & QA/Compliance.

This role is based in our Atlanta headquarters, requires weekly in office work Tuesday-Thursday, and reports into VP of PD/Production, QA and Operations

You’ll love it because you will…

• Monitor, analyze, and improve overall supplier quality performance to ensure that supplied products meet quality requirements
• Develop and assess testing protocols to assure regulatory requirements, industry standard alignment and product intent
• Lead the design and development of an updated QA inspection process
• Lead root cause analysis and corrective action plans (CAPA) for returns, defects, and compliance issues.
• Drive and oversee initiatives to maintain quality standards by actively collaborating with cross-functional teams during the fabric and garment development process.
• Partner with Third Party inspection companies on inspection requirements and pricing for DC facilities in the USA as well as the rest of the world suppliers Evolve supplier assessment process, establish clear metrics, feedback cycle, and requirements for onboarding and exit
• Manage quality and compliance audits for all manufacturing partners.
• Ensure compliance with ethical sourcing, social accountability (e.g., BSCI, WRAP), and environmental regulations.
• Travel overseas to visit suppliers and collaborate on process alignment
• Partner with legal and sourcing teams to ensure ongoing adherence to new legislation (e.g., DPPs, PFAS bans).
• Effectively communicate quality direction, policy and procedure throughout the organization, vendors, and factories
• Manage special projects such as global launches, vendor quality programs, 3rd-party inspection process reviews, workflow streamlining, and procedure development/update

We require…

• 10+ years of relevant QA testing and compliance experience
• Strong knowledge of supplier quality performance
• Excellent analytical skills
• Advanced business function expertise with proven ability to drive results
• High level of accountability
• A balanced and objective thought leader who possesses character and integrity
• Ability to influence and drive alignment companywide at all levels
• Ability to unify vision for companywide priorities and goals
• Deep understanding of apparel manufacturing.
• Experience collaborating cross functionally with Design, Raw Materials, Technical Design and PD/Production Teams to troubleshoot issues

Spanx is proud of our continued Progressive People Practices…

• Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
  Fertility testing and treatment are included in Spanx’s medical plans, even without the diagnosis of infertility. 
• Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
• Mental Health Days: 10 days
• 401K: Matched up to 4% with immediate vesting.
• PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Summer; one between Christmas and NYE)
• Flex Friday: Year-round half day Fridays!