Registered Nurse (RN) - Care Transitions - job 1 of 2

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Registered Nurse, Care Transition is responsible for conducting remote interactions with patients and/or caregivers to address the needs that emerge following discharge from an acute care setting. Applies clinical nursing judgement to assess patient concerns effectively and provide tailored recommendations, ensuring that patients receive the necessary support following their discharge from an acute care setting.

JOB DUTIES AND RESPONSIBILITIES:

• Monitor clinical dashboards and respond promptly to alerts, ensuring timely resolution to patient concerns  

• Utilize a strong clinical foundation to effectively triage and assess patients' needs by applying nursing best practices

• Provide accurate and relevant information using protocols and other evidence-based tools while maintaining sensitive and confidential information

• Employ a patient-centered approach that provides a superior patient experience

• Identify quality of care issues and escalate appropriately

• Utilize excellent communication skills to communicate in a clear, concise, and timely manner

• Demonstrate the ability to work autonomously and collaboratively with other team members, including the patient’s care team

• Deliver general health information, education, and care guidance through comprehensive nursing assessments

• Facilitate follow-up appointments as necessary for patients discharged from an acute care setting

PHYSICAL AND SENSORY REQUIREMENTS:

Requires sitting up to eight hours per day.  Routinely use upper extremities; occasionally to lift items up to 10 pounds. Stoop, bend, and reach above shoulder level regularly.  Hearing is required, being sharp and alert.  General, near and peripheral visions are all required.

EDUCATION:

Current RN Licensure in the state of practice. Bachelor’s degree in nursing (BSN) preferred from an accredited institution.

TRAINING AND EXPERIENCE:

Three to Five years of clinical experience required. Seven years of clinical experience in direct patient care preferred. Experience with patient education and/or care coordination preferred. Spanish or second language preferred. Exceptional verbal and written communications skills. Strong ability for conceptual thinking, problem resolution and planning. Intermediate knowledge and skill of computer programs such as Microsoft Word and Excel.

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.