Program Manager

Position Description

Looking for a Program Manager opportunity at a place you can make an impact every day?  Discover this great opportunity with our Wideband Ground System portfolio team in Orlando, Florida.  Bring your expertise and collaborative skills to make an impact towards our military defense by discovering your new role supporting this critical mission.

In this role, you will:

• Lead all phases of the program life cycle, as well as grow and position the program for emerging opportunities.
• Lead a program organization that effectively addresses customer requirements and incorporate the necessary internal and external stakeholders.
• Cultivate customer relationships and intimacy to achieve excellence in execution and develop further opportunities within the customer community.
• Manage all program activities and lead program review sessions with internal and external customers to deliver cost, schedule, and technical performance.
• Establish and manage the program and subordinate baselines.
• Identification, distribution, tracking, and completion of program requirements.
• Develop and adhere to budget baselines for cost & schedule control
• Identifying, allocating and managing program resources, including workforce planning
• Participate in the negotiation of contracts, contract changes, specifications, operating budgets, schedule milestones, and key terms and conditions.
• Support the larger organization in identifying, developing, and realizing organic and adjacent growth opportunities.

Qualifications

To be successful in this role, you will have:

• One of the following:
  • Bachelor’s degree with a minimum of 10 years of experience as a program manager, deputy PM, or IPT/functional team successfully leading a software development program(s) using Agile development methodologies
  • Master’s degree with a minimum of 8 years of experience as a program manager, deputy PM, or IPT/functional team successfully leading a software development program(s) using Agile development methodologies
• Proven leadership and interpersonal communications skills with the ability to interface with all levels of employees, including engineering and management
• Experience establishing relationships and managing customer expectations
• Experience assigning and monitoring team and individual tasking to meet contractual requirements on schedule and within budget
• Experience leading in a government (preferably DoD) contracting environment
• Business acumen
• Must have or be able to obtain and maintain an active U.S. Department of Defense (DoD) Secret security clearance
• Ability to travel 25% of the time
• Ability to work on-site in Orlando, Florida

Additional desired experience and skills:

• Understanding of the satellite communications domain, particularly Wideband Military Satellite Communications (MILSATCOM)
• General understanding of technical concepts of systems engineering, IT infrastructure, networking, software development, cybersecurity, networking, virtualization, and configuration management
• Active DoD Secret Clearance or higher
• Master’s degree in Business or a Software/Engineering discipline
• Project Management Professional (PMP) certification

In compliance with state and local laws regarding pay transparency, the salary range for this role is $95,604.60 to $191,209.20; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. 

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.