Salesforce Administrator

Our client, a fast-growing player in the insurance industry, is looking for a proactive Salesforce Administrator to help continually improve and enhance their Salesforce platform. This individual will gather requirements and feedback, design best practice solutions, and ensure that Salesforce is easy and enjoyable for the team. The role involves handling support tickets, training, and creating solutions that keep users happy while driving efficiency.

Location:
Fully remote | 9 AM – 5 PM EST

Role Overview:
As a Salesforce Administrator, you will play a vital role in supporting and optimizing Salesforce across the organization. You will manage system administration, support user needs, and implement technical solutions aligned with business processes. The ideal candidate has strong Salesforce knowledge, enjoys problem-solving, and is excited to work in a collaborative, fast-paced environment.

Key Responsibilities:

• Ensure optimal performance of Salesforce systems and products.

• Manage all aspects of user and license administration, including setup, deactivation, roles, profiles, and permissions.

• Import sales department leads, contacts, and other data.

• Build custom dashboards and reports, and assist users in fine-tuning them for meaningful metrics.

• Oversee Salesforce configuration changes, including Flows, fields, page layouts, record types, custom settings, dashboards, and reports.

• Manage Salesforce roles, profiles, sharing rules, workflows, and groups.

• Support system integrations between Salesforce and third-party systems.

Qualifications:

• Salesforce Certified Administrator or Advanced Administrator certification (preferred).

• Bachelor’s degree in computer science or related field (advantageous).

• 1–3 years of experience as a Salesforce Administrator in a similar environment.

• Hands-on experience in Salesforce system administration and maintenance.

• Strong interpersonal and communication skills with the ability to work across teams.

Attributes (What Success Looks Like):

• Problem Solver – Views challenges as opportunities to improve processes.

• Analytical – Able to analyze problems and identify practical solutions.

• Process-Oriented – Capable of managing implementations and ongoing improvements.

• Proactive – Continuously seeks ways to optimize business processes.

• Coachable – Open to feedback and committed to growth.

• Reliable – Consistently delivers on commitments.

• Efficient – Organized and effective in a fast-paced environment.

• Attentive – Available and responsive to team needs.

• Strong relationship-building skills – Works effectively with stakeholders at all levels.

Opportunity:
This is an exciting opportunity for a Salesforce Administrator to grow with a company that values collaboration, integrity, and accountability. You will have the chance to make a direct impact on business processes while developing your technical expertise. Join a diverse and inclusive team dedicated to professional growth, customer success, and making a difference in the insurance industry.

Application Process:

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets