Technology Audit & Advisory (Healthcare) Manager

You Belong Here   

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture.  We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.    
  
At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.  
  

Where We Need You:   

Protiviti is looking for a Technology Audit & Advisory Manager to join our growing Healthcare team.   
 

What You Can Expect:  
Managers partner with our clients to solve complex business problems and provide best in class advice and solutions.  Managers strive to develop lasting relationships with client personnel and seek to further these relationships through quality product delivery and valuable insights.  The goal of the manager is to understand their client’s business and demonstrate technical competence in their solution and healthcare industry.  Managers are developing contacts within the business community and serve as ambassadors of Protiviti in the market.  

At Protiviti, Technology Audit & Advisory is about:  

• Helping clients better understand and manage risks associated with their use (or lack of use) of technology, to protect and drive enterprise value  

• Innovation:  new ways of thinking and new ways of doing  

• Technology enablement:  analytics, automation and other emerging tools and methods  

• Staying current:  developing and maintaining skills in existing and emerging areas of technology with a healthcare industry focus  
   

Managers in Technology Audit & Advisory work with clients to assess, identify risk, advise, and consult on a wide variety of technology related topics, including:  
 

• Major Technology Projects  

• Cybersecurity  

• Cloud  

• Data  

• Enterprise Applications  

• Disaster Recovery  

• Analytics  

• Emerging Technologies  

• Control Programs  

What Will Help You Be Successful:  

• You enjoy discussing technical and industry trends and seek opportunities to demonstrate and teach seniors and staff on the job.  

• You effectively build and manage client relationships while delivering specific product solutions that add value.  

• You excel at identifying opportunities to integrate product solutions and resources to optimize client service capabilities.  

• You are driven to learn and interested in all things related to data & technology, including the latest trends and developments.  

• You enjoy assisting in the preparation and execution of strategy to win new business.  

• You seek opportunities to interact with and mentor junior team members, including participating in the creation and rollout of training and developing skill sets.  

• You make conscious use of real-time supervision during all phases of an engagement to develop our people.  

• You have an inherent interest in project management and team leadership.  You seek new ways to create extraordinary development opportunities and ways for your team to make an impact on our clients and communities.  

Do Your Talents Include the Following?  

• A solid foundation of healthcare industry knowledge and a deep understanding of key internal controls related to revenue cycle, compliance, privacy, operational, clinical, IT, and/or financial processes.  

• Strong organization, prioritization, time management, and self-directed research skills.  

• Develop and review key internal audit documents and deliverables.  

• Understand risk, identify process improvements, and apply knowledge of industry leading practices and next-gen internal audit concepts.  

• An in-depth understanding of IT audit methodologies, concepts, tools, and objectives.  

• Knowledge and interest in all things related to data & technology, including the latest trends and developments with a specific focus on areas of technology included: cybersecurity, cloud, data governance, analytics, electronic medical records (e.g., Epic, Cerner, Meditech, etc.), enterprise applications (e.g., SAP, Oracle, Workday, Salesforce, Microsoft Dynamics etc.), disaster recovery, systems development methodologies etc.  

• Understanding of commonly used information technology frameworks / regulatory requirements, including HIPAA, NIST Cybersecurity Framework, HITRUST CSF, ISO 27001, COBIT, ITIL, etc.  

• Foundational awareness of Electronic Health Records (EHRs), Electronic Medical Records (EMRs), Personal Health Records (PHRs), and Interoperability / MACRA-MIPS.  

• An interest or experience in digital transformation and emerging technologies (e.g., analytics, automation, artificial intelligence, etc.) and ideating on how these may affect the Healthcare environment and how IT Audit services can leverage these to provide deeper insights.  

• Deep knowledge of IT general control practices.  

• Ability to translate technology topics and audit issues into “business speak” to be understood by executives.  

• Leverage Excel, internal and client systems, and data visualization tools to analyze and assess data and infer insights such as operational deficiencies, outliers, key trends, etc.  

• Understand and apply regulatory knowledge and industry-relevant compliance requirements.  

• Advanced verbal and written communication skills, including audit documentation and presentations.  

• Ability to synthesize information to all audience levels and stakeholders including C-suite and Audit and Compliance Committee members.  

• Apply technical knowledge, critical thinking skills, and innovative practices to add value to projects, clients, and deliverables.  

• Undertake multiple activities at any given time, work in a fast-paced and flexible environment, and adapt to a rapidly changing environment.  

• Work with a diverse portfolio of clients across providers, payers, physicians, and post-acute settings.  

• Experience leading multiple teams, executing projects, developing junior resources, managing project economics, and overseeing client accounts.  

• Ability to network and build relationships.  

• Develop internal and external trainings, tools, and presentations, as well as thought leadership.  
   

Your Educational and Professional Qualifications:  

• 5+ years working in internal audit, consulting, assurance services, risk and control programs, or related field, either in professional services or healthcare industry.   

• Bachelor’s degree in a relevant discipline (e.g., Healthcare Administration, Accounting, Finance, Economics, Information Technology, Cybersecurity, Computer Science, or Business-Related Field) required.  An MBA with healthcare concentration / focus or MHA preferred.  

• Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access.    

• Proficiency in PowerBI, Tableau, Alteryx, SQL, Python, and/or RPA Solutions a plus.    

• Professional certification such as CISA, CISM, CISSP, or similar preferred.     

Our Hybrid Workplace   

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements varies by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.