The Best Players Need the Best People.
QUALIFICATIONS
Four year college degree required in Sports Administration, Business or a related field
One year experience in the computerized ticketing industry or related field
Knowledge of sports industry or live-event operations preferred, but not required
Archtics and Ticketmaster ticketing systems preferred, but not required
Salesforce/Kore CRM systems preferred, but not required
Excellent communication and problem-solving skills
Exceptional time management and organizational skills
Proficient in Microsoft Office platforms (Excel, Word, PowerPoint, etc.)
Ability to work well under pressure; and to meet established goals and deadlines
Team player
Must be comfortable interacting with the general public and co-workers in a fast-paced atmosphere
Required to work extended or irregular hours, including nights, weekends and holidays
Some travel required
RESPONSIBILITIES/DUTIES
Assist in Managing customer responses across PGA TOUR platforms, including email and chat. Coordinate with internal stakeholders including PGA TOUR National Sales and Services Team.
Support all credentialing and ticket fulfillment functions as needed both remotely and onsite.
Coordinate with event ticket processing and fulfillment teams on paid and complimentary ticket requests
Assist with the event ticket operation as a “catch-all” on-site support resource.
Contribute as a valued team member to the overall success of the PGA TOUR Events Ticketing team.
Special projects as assigned
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By showcasing golf's greatest players, we engage, inspire and positively impact our fans, partners and communities worldwide. OUR DIVERSITY MISSION: As a global organization, the PGA TOUR aspires to reflect the regions and communities where we ...
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