Communications Manager

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• $10 billion+ generated by creators since Patreon's inception

• 100 million+ free memberships for fans who may not be ready to pay just yet, and

• 25 million+ paid memberships on Patreon today.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Communications Manager to support our mission.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Team

The Communications and Experiential team includes PR, Internal Communications, Editorial, Employer Brand, and Events. Together, we amplify the best of Patreon by creating moments that matter and messages that resonate to build with creators and fans (both IRL and online). We do that by crafting compelling narratives that share our brand’s unique POV, producing high craft events for creators and fans, and connecting with audiences who influence the perception of Patreon. If you hold strong opinions on social media trends, love stunts and breakthrough activations, and always have a new podcast to recommend, you’ll fit right in here.

About the Role

We’re building a media and community platform that gives creators the tools they need to build sustainable, independent, and thriving businesses powered by their fans. To amplify our mission, we’re looking for a curious and creative communicator, who stays on top of emerging trends and has a strong pulse for what will take off in culture. The ideal person for this job is passionate about the Patreon brand, internet culture, and the creator economy. You’re resourceful, work well in an ever-evolving environment, and can knock out a to-do list.

Reporting into our Corporate and Consumer PR Lead, you will help tell the story of our company, product, as well as the creators & fans we serve. You enjoy coming up with new angles and creative ways to pitch and land earned media across both traditional press and newer media like influencers and podcasters that drive cultural conversation. You’ll help the team harness new technology to speed up execution and rethink how we stay organized and efficient.

This is a hands-on opportunity to learn directly from senior leaders and join a high-performing communications team. You must be a stellar connector, as this is a highly collaborative role where you’ll need to partner closely with executives as well as the Product, Marketing, and Creator teams.

• Help develop narratives that legitimize the creator economy and fuel the next decade of creative independence

• Support proactive and reactive media relations— including drafting pitches, interview prep, researching reporters, and coordinating outreach

• Collaborate with product, creator, and marketing teams to shape priority announcements

• Shape stories that drive impact through through a multi-layered approach, using traditional earned media, earned influencer relationships, social media channels, and strategic events

• Assist with executive communications efforts, including speechwriting, event prep, and social content for leadership

• Proactively monitor news, cultural moments, and data trends to identify and pitch timely stories

• Cultivate positive relationships with key press contacts, influencers, and event organizers

• Story mine with Creator team to identify and collaborate with creators for press, case studies, and speaking opportunities

• Assess and anticipate reputational risks and manage communications around sensitive topics

• Maintaining departmental files including editorial calendar, press inquiry and coverage trackers, and evergreen press resources

• Work with PR agency and and consultants on day-to-day operations

About You

• 3+ years of experience in public relations (in-house or agency), or a related field, preferably at a consumer technology company

• You have an impressive record of media relationships and securing impactful coverage with traditional and new media (e.g. podcasts, social, newsletters)

• Sharp writing and storytelling skills, with the ability to tailor voice across formats and dig for compelling angles

• Strong organizational skills with the ability to manage simultaneous projects across multiple deadlines

• A proactive, collaborative approach—you anticipate needs, raise ideas, and take ownership

• Ability to work with multiple stakeholders across professional domains and in the face of ambiguity

• Willingness to travel for owned and industry events

• Passionate about creators, pop culture, fandom, and the internet

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver.

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.

At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.

The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.

Patreon reserves the right to modify or update compensation and benefits at any time.