Sr Staff Site Reliability Engineer (NetSec)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

This role requires a US Citizen or Green Card holder.

Your Career

We are seeking development-heavy Site Reliability Engineers (SREs) who are passionate about bringing new ideas to all facets of DevOps and operational excellence within our Internet security infrastructure product portfolio. This key role requires strong technical expertise to design, build, maintain, and scale production services and server farms, with an emphasis on applying development skills to automate and optimize complex infrastructures for large-scale global product deployments across multiple cloud platforms. As an SRE, you will take end-to-end ownership of your focus areas, driven to solve problems at every level of the stack, and participate in all phases of the product lifecycle—from initial design and development through testing and deployment—while collaborating seamlessly with multi-functional teams, including developers, product managers, and QA, to achieve a common operational goal.

Your Impact

• Build Terraform to deploy infrastructures and services to multiple cloud platforms.

• Build automation for provisioning and operating infrastructure at a massive scale using Python or Go code

• Work with Dev/QA teams to build pipelines and automation for delivering and deploying applications to production

• Build observation (logging, metrics, alerting) systems to make sure system works well.

• Design and implement the infrastructure to ensure applications align with infrastructure requirements, focusing on scalability and reliability

• Collaborate with PMs to deliver compliances (SOC2, Fedramp, IL5) and establish a vision for continuous improvement.

• On-call Support and Incident Resolution

  • Participate in occasional on-call rotations to support the infrastructure

  • Investigate incidents, formulate hypotheses, and identify root causes to solve issues promptly

  • Write postmortem reviews and provide remediation recommendations

Your Experience 

• Must be a US Citizen or Green Card holder

• Bachelor's or higher degree in Computer Science, Engineering, or related field or equivalent military experience required

• 3+ years of experience in DevOps, SRE, or related roles.

• Cloud Experiences: GCP/AWS/OCI/Azure.

• Container Docker, Kubernetes operational experiences.

• Knowledge of TCP/IP, DNS, HTTP, GRPC

• Proven experience in designing, implementing, and maintaining scalable and reliable infrastructure

• Strong proficiency in automation scripting and infrastructure as code (IaC)

• Excellent problem-solving skills and the ability to troubleshoot complex issues

• Effective communication skills, both written and verbal

• Experience working in collaborative, cross-functional environments

• Python/Go programming

• Additional Requirements

• Availability for occasional on-call support

• Willingness to engage with customers directly and represent the technical aspects of the product

The Team

As a member of the SRE team, you will work on producing mission-critical platforms, tools, and processes that will ensure the highest levels of availability and reliability of all our applications. We need creative and innovative problem solvers who can partner with our Application development teams to make their services more usable. Our SRE team is furnished with a standout opportunity to build tools, frameworks, and cloud platforms that will support our company’s growth over the next decade. If you are a self-starter and jump on new ideas to make the platform more stable, secure and feature-rich, this is your new career.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $120,000 - $200,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

#LI-TD1

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.