Engineering Manager, Delivery Engineering

About the Team

The Delivery Engineering team sits within OpenAI’s Engineering Acceleration group. We build and operate the Continuous Delivery platform that powers how code and models move from development into our global production infrastructure. Our mission is to give engineers the ability to ship rapidly and reliably, enabling both research and product teams to bring new innovations to more than a billion users while maintaining the highest standards of reliability and safety.

About the Role

The Head of Delivery Engineering will lead the development and operation of OpenAI’s Continuous Delivery platform. This role is pivotal in enabling our engineers to rapidly and reliably move code and data into production at scale. Continuous Delivery is a strategic advantage for OpenAI—accelerating the delivery of new features while ensuring exceptional reliability and safety. Our vision is to “move fast without breaking anything,” empowering developers to leverage pipelines that seamlessly bring innovations to users worldwide.

This is a high-impact opportunity to shape one of OpenAI’s most critical technical capabilities, unlocking the speed and reliability that fuel our mission to delight users with continuous innovation.

In this role, you will:

• Drive the evolution of our Delivery Platform to support faster iteration cycles, improved reliability, and reduced deployment friction.

• Enable engineering teams to ship features frequently with confidence, backed by robust testing, monitoring, and rollback capabilities.

• Partner closely with Product, Infrastructure, Observability, and Reliability teams to ensure changes reach production quickly and safely.

• Scale the delivery ecosystem to meet the demands of a growing global user base and a rapidly expanding codebase.

• Lead, grow, and inspire a team of engineers, setting direction and fostering a culture of operational excellence.

You might thrive in this role if you:

• Have 5+ years of experience managing teams in fast-paced, high-performance environments.

• Have 5+ years of experience working with distributed systems at scale.

• Have a strong track record of leading and delivering complex, cross-functional projects.

• Have experience building and scaling world-class engineering teams.

• Excel at coaching and developing engineers to achieve their peak potential.

• Thrive in ambiguity and rapidly changing conditions, bringing clarity and focus to complex problems.

• Care deeply about reliability, safety, and developer experience, and can translate these values into technical strategy.
  

Location:

Hybrid: This role is in-person at our San Francisco office 3 days a week.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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