Software Engineer, Tools and Infrastructure

Mission Summary

Empower every Observe engineer to move faster and build better. As a Software Engineer on Tools and Infrastructure, your mission is to design and deliver systems, tools, and automation that maximize developer productivity, reduce friction, and create a world-class engineering experience. Your success is measured by how much more efficiently others can ship, test, and operate software because of the tools you build.

About the Job

At Observe, our mission is to revolutionize how engineers build and operate software. As a Software Engineer, Tools and Infrastructure, you will focus on one primary goal: boosting engineering productivity and enhancing the developer experience across the organization.

You will design, build, and maintain the development tools, systems, and infrastructure that empower our engineers to deliver high-quality features faster, more reliably, and more sustainably. Your work will directly shape how our teams code, test, build, release, and operate — making productivity gains and developer satisfaction the key measures of success.

Observe’s engineering team develops next-generation technologies in the observability domain, transforming how users collect, explore, and interact with logs, traces, and metrics at scale. Our products handle massive amounts of data, requiring innovation in distributed computing, large-scale system design, and performance engineering. You’ll bring fresh ideas and help land them — from improving build and release workflows to designing hermetic local environments — while ensuring our developers can focus on solving complex problems, not fighting friction.

In this role, you’ll leverage your technical expertise to manage project priorities, deadlines, and deliverables. You’ll collaborate across teams, build automation that eliminates repetitive work, and champion best practices that raise the bar for engineering excellence.

Responsibilities

• Design and implement development tools, infrastructure, and automation that significantly improve engineering productivity, efficiency, and code quality.

• Empower engineering teams to deliver features faster and more sustainably by reducing friction in the development, testing, and release processes.

• Lead or participate in design reviews, making informed trade-offs between technologies and ensuring alignment with long-term architectural goals.

• Review code developed by peers to ensure adherence to best practices for style, testability, reliability, and performance.

• Author and maintain documentation, guides, and educational content to improve developer onboarding and day-to-day productivity.

• Investigate and resolve issues across development, build, and CI/CD systems by analyzing root causes and optimizing workflows for reliability.

Minimum Qualifications

• Bachelor’s degree or equivalent practical experience.

• 5 years of experience with software development in one or more programming languages.

• 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture.

• 3 years of experience building developer tools (e.g., Bazel build configurations, compilers, automated releases, code design and testing, test automation frameworks, local hermetic dev & testing environments).

• Proficiency in Git (GitHub/Gerrit), Terraform, Kubernetes, container technology, and common CI/CD practices (Jenkins/GitHub Actions, etc).

Preferred Qualifications

• 3 years of experience with data structures and algorithms.

• 1 year of experience in a technical leadership role.

• 2+ years of experience with Bazel configuration and/or release automation.

• 2+ years of experience developing in both Go and Python.

• Proficiency in AWS.