Business Operations Analyst

We’re a nine-time “Best Company to Work For,” where intelligent, talented people come together to do outstanding work—and have a lot of fun while they’re at it. We offer a solution-focused environment full of collaboration and dedication, to our goals and to each other. You’ll have the opportunity to drive your own success in a supportive, globally connected environment. From advanced tools and technology to an immersive company culture, working at Logic20/20 means working on the leading edge, with a community of the right people around you.

We are seeking a detail-oriented and service-driven Business Operations Analyst to support the full lifecycle of client projects within our professional services organization. In this role, you will partner with project managers and internal stakeholders to ensure accurate project setup, financial alignment, and data integrity within our professional services automation (PSA) tools.

You’ll play a key role in enabling our teams to deliver exceptional client work by maintaining clean project data, resolving issues, and ensuring operational excellence behind the scenes.

Key Responsibilities

• Support internal teams throughout the project lifecycle, including project creation, maintenance, and extension activities within our systems
• Assist project managers in accurately modeling projects within our professional services automation tools
• Review statements of work (SOWs) and ensure project financials align appropriately
• Process and implement project extensions within our systems based on written or verbal instructions from project leaders
• Monitor and resolve project data quality issues, proactively identifying discrepancies or areas for improvement
• Investigate and respond to internal customer inquiries regarding project resources, allocations, and financial details

• 2-3 years prior experience supporting stakeholders in a professional services environment. 
• Understanding of project billing methods, including fixed fee and time & expense models
• Excellent written and verbal communication skills, with an ability to translate complex details clearly
• Strong problem-solving mindset and a passion for getting to the root of issues
• Highly detail-oriented with strong organizational skills
• Demonstrated commitment to providing high-quality internal customer service
• Hands-on experience with professional services automation (PSA) tools — Workday PSA experience highly preferred

All your information will be kept confidential according to EEO guidelines.

At Logic20/20, we believe in recognizing and rewarding exceptional talent. Logic20/20 offers a competitive compensation package, with a target hourly range of $31.25/hr. - $37/hr. for this role. The final base hourly pay offered is dependent on factors such as relevant experience, skills, qualifications, and location. Eligible employees may also qualify for performance-based bonuses and other incentives.

Learn more about life at Logic20/20!

Visit our Life at Logic page to explore our culture, benefits, and what makes Logic20/20 a great place to grow your career!

Core Values 

At Logic20/20, we are guided by three core values: Drive toward Excellence, Act with Integrity & Foster a Culture of We. These values were generated and agreed upon by our employees—and they help us pursue our goal of being one of the best companies to work for and to work with. Learn more at https://www.logic2020.com/company/our-values. 

Equal Opportunity Statement 

We believe that people should be celebrated: for their talents, ideas, and skills, but most of all, for what makes them unique. We prohibit harassment and/or discrimination based on age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. 

To learn more about our DE&I initiatives, please visit: https://www.logic2020.com/company/diversity-equity-inclusion  

Privacy Policy 

During the recruitment and hiring process, we gather, process, and store some of your personal data. We consider data privacy a priority. For further information, please view our company privacy policy.