Assistant Manager

We are seeking an engaged and resident-focused Assistant Community Manager to support daily operations at Oakbrook Manor I and Oakbrook Manor II, two 107-unit senior (55+) communities in Fort Collins. The Assistant Community Manager will work closely with the Community Manager to foster a welcoming environment for residents, support maintenance coordination, assist with financial and administrative tasks, and ensure the community remains well-cared for. 

This role is ideal for someone who takes pride in customer service, property upkeep, and building strong resident relationships. 

• Resident Relations 
• Serve as a primary point of contact for residents, responding to questions, concerns, and requests in a supportive and professional manner. 
• Assist with move-in and move-out processes to ensure residents feel welcomed and informed. 
• Help coordinate resident activities and engagement events to build a strong sense of community. 

• Partner with the maintenance team to ensure work orders are completed timely and to a high standard. 
• Conduct daily property walks to ensure a clean, safe, and well-maintained environment. 
• Assist in prioritizing maintenance needs and communicating clearly with residents regarding scheduling and repair timelines. 

• Assist with rent collection and posting payments. 
• Monitor and track property expenses; help review and process invoices. 
• Support the Community Manager in maintaining organized records, reporting, and vendor coordination. 

• Step in to support day-to-day operations when the Community Manager is unavailable. 
• Participate in staff meetings and contribute to continuous improvement of resident experience and onsite processes. 
• Work collaboratively with maintenance and corporate teams to support community goals. 

• 4 years of experience working in property management, senior living 
• Experience working in Class B–C and/or senior community environments strongly preferred. 
• Strong communication skills with a genuine customer service mindset. 
• Ability to stay organized, follow-through consistently, and manage multiple priorities. 
• Comfortable working with property management systems and Microsoft Office Suite. 
• Ability to work independently while being a strong team contributor. 
• Successful completion of background and drug screenings. 

• Location: Onsite at 3200–3300 Stanford Road, Fort Collins, CO 80525. 
• Schedule: Full-time, 8-hour shifts. 
• Physical Requirements: Primarily office-based with occasional walking, inspections, and lifting up to 10 lbs. 
• Travel: Not required.