Associate, Business Operations

The primary responsibilities of this role are to provide essential administrative and tactical support to ensure smooth execution of the agency’s operational projects and processes. This role is responsible for documentation, reporting inputs, scheduling, and system maintenance, enabling leadership to focus on strategic priorities. The ideal candidate is highly organized, detail-oriented, and committed to supporting consistent and efficient operational workflows.

Essential Duties & Responsibilities:

The following outlines the essential functions for this role but do not limit the tasks that may be assigned. Management may assign or adjust responsibilities based on business needs.

• Coordinate operational and cross-functional meetings, support project scheduling, task tracking, logistics, and resource needs.
• Input, maintain, and monitor project tasks, deadlines, and dependencies in project management systems.
• Provide administrative support to leadership, including preparing reports, drafting updates, and managing shared inboxes or task queues.
• Conduct routine QA/QC of data infrastructure and support BizOps on data and systems-related projects.
• Maintain accurate process documentation, training materials, and knowledge libraries, support onboarding and updates to internal playbooks.
• Manage contract distribution, tracking, and filing to ensure compliance and version control.
• Maintain data accuracy across operational platforms (e.g., ClickUp, Salesforce, Harvest, Slack, Google Workspace); coordinate system access and permissions with IT.
• Provide first-line troubleshooting for tools and systems, escalating issues as needed.

Minimum Qualifications:

• 2+ years of experience in an administrative, coordination, or support role (internship experience excluded).
• Strong organizational skills with the ability to manage multiple tasks.
• Detail-oriented with a focus on accuracy and follow-through.
• Effective written and verbal communication skills.
• Comfortable using productivity and collaboration tools.
• Organized and detail-oriented, with strong follow-through.
• Collaborative and eager to support colleagues.
• Proactive and resourceful in handling administrative needs.
• Adaptable in a fast-paced environment.
• Motivated to learn and grow within business operations.

Preferred Qualifications:

• Bachelor’s degree or equivalent experience.

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.