Administrative Assistant

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

The basic function of the Store Clerical Staff is to assist customers, sales and design staff and store management in the operations relating to the customer buying experience and the routine maintenance of the store.

Job Description:

Do you enjoy being part of a fast-paced, high-performance team? 

KEY RESPONSIBILITIES:
• Assist customers at the sales counter in a prompt, professional, and courteous manner.
• Respond to questions regarding EBCO sales and return policy, La-Z-Boy warranty and service, and direct customers to the appropriate department as required.
• Process payment on account transactions accurately utilizing the appropriate method of payment.
• Maintain necessary office forms and supplies as required for routine store operation.
• Assist sales associates and store management in running computer reports

SCOPE & IMPACT:
Understands and executes LZB policies and procedures and communicates this properly to customers. Utilizes computer to input comments and answer questions regarding order status, account balance, and inventory availability. Maintains professional phone etiquette, takes detailed phone messages and returns calls same day.

MINIMUM REQUIREMENTS:
• High School Diploma or GED
• Efficient computer experience
• 0-2 years administrative experience

PREFERRED REQUIREMENTS:
• Works well with internal and external customers
• Basic knowledge of fundamental concepts, practices, and procedures with ability to apply in routine situations

SUPERVISORY RESPONSIBILITIES: None

PHYSICAL DEMANDS/WORK ENVIRONMENT:
Retail Store environment using standard office equipment such as computers, phones, copy machine, filing and faxing

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Job Description:

Weekly Hours:

40

Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: 2025 La-Z-Boy Benefits Overview

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.