Sla Reporting Jobs

Valon is hiring a Data Analyst II to deliver SQL-driven analyses, dashboards, and regulatory reporting to improve operations and visibility across mortgage servicing.

Humana is hiring a Medicaid Market Development Advisor to lead Medicaid product implementation, contract compliance, performance monitoring, and cross-functional program oversight for assigned health plans.

Lead client relationships and service delivery for assigned accounts at a rapidly expanding BPO and CX provider, ensuring results against SLAs while driving continuous improvement and growth.

Lead and develop TerrAscend’s Digital and E‑commerce support team to ensure fast, accurate resolution of customer and internal escalations while building scalable support processes.

Support Technical Support leadership by building dashboards, analyzing case and workforce data, and delivering actionable insights that improve SLAs, agent productivity, and customer outcomes.

Manage and coach the customer support team at a growing Washington, DC manufacturing firm to deliver timely, high-quality service and improve retention.

Omnidian is hiring a Senior Salesforce Administrator (Service Cloud) to lead Service Cloud optimization, AI-enabled case automation, and support tooling to improve agent productivity and customer experience.

Minted seeks Remote Seasonal Customer Service Shift Leads to oversee shift operations, maintain SLAs, coordinate cross-functional communication, and ensure outstanding customer experiences during the 2025 holiday season.

Lead a team of premium audit processors at AIG to deliver accurate audit advices, maintain quality controls, and drive operational improvements in support of underwriting and regulatory needs.

Lead daily Help Desk operations at Enterfusion’s downtown Orlando office by triaging tickets, delivering Tier 1 support, driving SLA execution, coordinating resources, and reporting to leadership.