Senior Technical Support Jobs

Palo Alto Networks seeks a Senior Technical Support Engineer to provide swing-shift, post-sales Prisma Access support for U.S. government customers, handling complex VPN, firewall, and authentication issues.

Provide senior-level technical support for enterprise customers, resolving complex issues across distributed systems and cloud platforms while participating in on-call rotations and knowledge-sharing initiatives.

Experienced accounting professional needed to lead financial reporting, provide technical US GAAP guidance, and improve reporting processes for a flexible, remote-positioned team based in Omaha or Lincoln, NE.

Provide advanced, customer-facing technical support and root-cause analysis for U.S. Government customers, specializing in virtualization and multi-cloud firewall deployments for Palo Alto Networks products.

Experienced application administrator needed to serve as the Spok and enterprise support applications technical lead, managing integrations, infrastructure-level troubleshooting, and security-compliant operations for Emory Healthcare.

Serve as a senior technical support engineer focused on UX issues for ServiceNow, troubleshooting complex platform behaviors, communicating solutions to customers, and contributing product feedback across teams.