Member Success Jobs

Common App is hiring a Senior Director, Member Success to lead member implementation, operations, and services across a US-based remote team and drive strategic engagement and large-scale initiatives.

Lead engagement and retention for hundreds of members at Shop Fix Academy as the Member Experience Guide, owning onboarding, accountability, coordinator direction, and retention outcomes.

Base seeks a proactive, empathetic Member Retention Specialist in Austin to reduce churn, manage renewals, and rebuild trust with high-risk members through relationship-driven interventions.