Kcs Jobs

Lead the evolution of Jama Software's KCS program to improve knowledge capture, AI relevance, and customer self-service while driving measurable organizational adoption and impact.

PAR Technology seeks an experienced Education Technology Administrator to own LMS and knowledge base platforms, drive KCS practices, and deliver engaging, accessible digital learning across the organization (remote, U.S. business hours).

Mission Driven

Collaboration over Competition

Inclusive & Diverse

Growth & Learning

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Paid Time-Off

Lead Airbnb’s Help Center content team to evolve global self-service content, improve discoverability and accuracy, and deliver measurable support outcomes.

Swoogo is hiring a Product Support Specialist to deliver high-touch technical support, troubleshoot complex SaaS issues, and craft elegant solutions for event customers.

Extreme Networks is hiring a Technical Support Engineer in Raleigh to provide customer-facing technical troubleshooting and support for our cloud networking product suite.

ServiceNow is hiring an experienced Senior Business Process Consultant (Federal) to lead process design, GenAI integration, and customer workshops that drive adoption and measurable outcomes on the ServiceNow platform.

ServiceNow is hiring a Senior Business Process Consultant (ITOM Workflow) to lead SAM/HAM process design and drive customer adoption and outcomes across enterprise ITOM engagements.